Customer reviews from webroot.com
Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Average customer rating
4.3
(3,755 Reviews)
Rating breakdown 3,755 reviews
5 Stars
2,669
4 Stars
417
3 Stars
226
2 Stars
106
1 Star
337
69%of customers recommend this product.
(
427 out of
621)
Customer Reviews for Webroot - SecureAnywhere Complete - 5 Devices - 1-Year Subscription [Digital]
Customer Rating
5
perfect
on May 31, 2022
Posted by: sborov
from turkey
super antivirus super protect everything for webroot is perfectttt
Written by a customer while visiting webroot.com
Posted by: Bryann
from Haverhill ma.
Verified Purchase:Yes
It's now 2 months with out resolve. I have been telling you folks for two months about fixing the update for secure anywhere app for mobile devices Again for the 7th time. You won't get back to us regarding this mess. Look at all the reviews telling you the same thing. Are you hiding something? Is it fixed or not? Please for the 7th time in two months. Get back to me with the real reason why this update has not been fixed.
Response from webroot.comBy Community, July 5, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Updating WAS HORRIFIC & trash; HOWEVER,
on June 6, 2022
Posted by: Whytedrgn2006
from Manvel, TX
That being said once I made it through to the other side of their bungled up update process - the new & improved Webroot App is AWESOME & A JOY TO HAVE RUNNING on my cellphones & tablet! All of them run sooo much faster! I've been a Webroot customer since 08/2019 and after researching ALL THE REST I'll STILL be a loyal Webroot customer through this change! I'm buying another 5 device 1 year subscription through their website today after I finish this review!
Okay I'm going to try to list the update problems:
1. I believe I had a problem with Sec code because I thought it was the old one under Webroot but now you will need to add Webroot to Microsoft Authenticator so you can complete the add.
2. The app says to follow the instructions from inside the app...but mine never deleted the old app because Webroot is an admin app. I had to go to Settings, Apps, choose old Webroot which pop-up says this is an admin app blah blah blah...do you really want to delete? It makes you choose yes like 2 or 3 times at least mine did to get rid of it.
Once ALL of this was done it asks if you want Webroot's internet protection? I LOVE THIS NEW VERSION OF THE INTERNET PROTECTION! Seamless & so invisible just remember to change you home page to this one so you'll ALWAYS be safe while browsing!
Okay I'm going to try to list the update problems:
1. I believe I had a problem with Sec code because I thought it was the old one under Webroot but now you will need to add Webroot to Microsoft Authenticator so you can complete the add.
2. The app says to follow the instructions from inside the app...but mine never deleted the old app because Webroot is an admin app. I had to go to Settings, Apps, choose old Webroot which pop-up says this is an admin app blah blah blah...do you really want to delete? It makes you choose yes like 2 or 3 times at least mine did to get rid of it.
Once ALL of this was done it asks if you want Webroot's internet protection? I LOVE THIS NEW VERSION OF THE INTERNET PROTECTION! Seamless & so invisible just remember to change you home page to this one so you'll ALWAYS be safe while browsing!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Andy 666
Verified Purchase:Yes
Pain in the ar** if bought new subscription rather than expensive renewal, will look elsewhere next year!
Response from webroot.comBy Community, June 13, 2022
Thank you for the feedback on our renewal process - Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Nancy B
from Milford DE
Verified Purchase:Yes
This is the best antivirus program and I have tried several and they just slow my computer down but webroot does the job and does not slow my computer down. I do not even know it is running. Great program.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
great program
on June 9, 2022
Posted by: kevinleec
simple. fast. effective. bloat free. unobtrusive. not Norton!
Written by a customer while visiting webroot.com
Posted by: nope not going public
from ca
Verified Purchase:Yes
missing basic functions like mail check for viruses ,it takes a lot of manpower time to setup
No, I would not recommend this to a friend.
Response from webroot.comBy Community, June 13, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Usefulness
on June 14, 2022
Posted by: NAMELESS
Great protection for the computer as long as all "bugs" etc. are dealt with to keep the computer safe.
Written by a customer while visiting webroot.com