Customer reviews from Samsung US
Samsung - Galaxy Note II 4G Cell Phone (AT&T) - White (AT&T)
Average customer rating
4.8
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
779
4 Stars
105
3 Stars
7
2 Stars
4
1 Star
10
98%of customers recommend this product.
(
834 out of
849)
Customer Reviews for Samsung - Galaxy Note II 4G Cell Phone (AT&T) - White (AT&T)
Customer Rating
4
great phone until latest update
on August 4, 2014
Posted by: zena2688
bought this phone when it first came out,loved it! but as soon as i updated the phone to the latest software update,all i've had is problems! constant freezing,screen going black after going to an app. now i'm consistantly taking the battery out and starting the process over! if i have the chance and someone could show me i would uninstall the latest update and go back one. otherwise it's all good.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Note 2! Amazing Productivity! Can't wait for Note 3!
on August 5, 2014
Posted by: LadyLovesSamsung
from New York, NY, USA
This is the best phone I have ever had! In fact, it way more than just a smartphone, it's a mobile work and play station combine into one sleek package! Just like all my other Samsung products it's FANTASTIC! I use my phone for all kinds of work, projects, an e-reader, GPS, video chat, watching TV and movies, photos and video with many different setting for great pictures and videos (including editing videos), listening to music and videos, vast research as well as for keeping in contact with people in multiple ways and so much more! I use this phone for so many things many, many times a day and since it's so easy to access and has so many functions I find myself learning all kinds of new and interesting things everyday from subjects A-Z, which is great as I'm a huge proponent of continued learning throughout life in MANY areas. It has no problem keeping up with my many, varied interests and making them easily accessible. It is so easy to sort and store information collected and created for projects and since everything is so easily organized I can find what I'm looking for in a snap. S Note allows all this an more. This beats out all my previous smartphone my leaps and bounds! The icing on the cake is the S Pen, which allows such easy access in so many different ways, especially for individuals like myself who have severe arthritis. I couldn't live without it. I can write to text, give commands (of course i can also use voice for anything I need to do too), draw pictures and diagrams, cut and paste and crop pictures and articles with extreme ease. I could go on, but it would take a volume to list all the fantastic and actually useful features of this phone. It's really more of a phone/small tablet hybrid and I find myself using it more than my computers as it's always right there and available wherever I am. It makes multitasking around the house or work a piece of cake (and adding in the split screen function it just adds even more to it)! Something else I have to mention, it does have predictive text suggestions in multiple languages and it quickly learns new words and names as you type them, but without the annoying "autocorrect" I've heard about with other phones. You choose what you want to say, not the phone! I've seen the enhanced features of the Note 3 phone, which take it even further, and there is absolutely no question at will be the one I upgrade to this year. You can even "talk" to Galaxy to open apps, ask questions, make calls, give commands, compose texts and emails and she'll even tell you jokes if you ask and more. :) I love that I can set the alarm in various combinations to read aloud the weather, news and task list and any message I want to remember when the alarm goes off. There's just too much to list that makes this phone incredible! My only two wishes are for more speakers in both the front and the back of the phone and higher megapixels on the rear facing camera with the addition of a rear flash, although they function well the way they are. If only I had this phone back in my college years! Please Samsung! Never stop making this phone! I would be lost without it!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, multitasking, poratable work and play station, phone/tablet hybrid, fits in my back or jacket pocket, large highly visible screen, easy to use, too many pros to list!
Cons: would like higher megapixel rear camera with flash, would like additional front speakers, tad pricey
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love it
on August 11, 2014
Posted by: beSmart
from California, USA
Expertise:Intermediate
Great phone. I haven't had the first problem with this phone and i bought it over a year ago. Had been using the i-phone before and there is no way i will go back.
Pros: Built-in speakers, Bright display, Durable, Lightweight, functionality
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Note II
on August 12, 2014
Posted by: Annee
from Syracuse NY
Expertise:Intermediate
Absolutely LOVE my phone! Great value & accessory for a productive day...both work & personal. ONLY issue is that the slide to answer a phone call doesn't always work fast enough ...hands must be absolutely dry and screen clean
Pros: Built-in speakers, Bright display, Durable, Lightweight, just right size!, easy to navigate, multiple useful functions, does all tasks well, always a charm never a disappointment, love the notepad!
Cons: need absolutely dry hands to swipe open
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on August 12, 2014
Posted by: KooroshF47
from CT
Expertise:Expert
Easy to use, great features, sharp picture with a great quality. this is what every user needs.
Pros: Built-in speakers, Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
wow more features then I will ever use.
on August 12, 2014
Posted by: rat74
from Lexington Tn
This phone has more features then I will ever use. I learn more about this phone every day. I may never learn all of it capabilities. The S pen is smart and cool. The camera takes great pics. The screen is huge bright and clear. The speaker is loud and clear. It seams to have plenty of memory. I have 512 songs and 801 pics and over 100 contacts. The only thing I am not happy with (and it has nothing to do with the phone) is AT&T. Where I live and work, I have horrible service. As soon as possible I will be switching back to Verizon. However this phone only works on AT&T.
Pros: Built-in speakers, Bright display, Durable, Realistic color
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on August 12, 2014
Posted by: saap2000
from Miami
Expertise:Intermediate
...................................A perfect 10'.......................................................................
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
pretty darned good!
on August 12, 2014
Posted by: txdomsk
from Va
Expertise:Intermediate
Other than the glass, I am very happy with this phone. I was surprised to find a scratch, but hey, that's what happens when you don't have a protector. The speed of the processor has never let me down, & I am more than happy with the ability to add space, what with the going price of MICRO SD cards. I LOVE the S-Pen and have been learning how to use it since I got my android upgrade. The are a huge number of apps available to play around with, to the point where I've neglected my PC, WRT movie watching and TV. The resolution and screen size means I don't have to squint any more.
Lastly, I can't praise the swipe capability enough!
This is a good phone!
Pros: Bright display, Durable, Realistic color, Lightweight, screen resolution
Cons: wish it had an fm chip.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US