Customer reviews from jennair.com
JennAir - 35 in. Wide 20.8 Cu. Ft. French Door Refrigerator - Custom Panel Ready
Average customer rating
4.1
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
26
4 Stars
10
3 Stars
6
2 Stars
5
1 Star
2
78%of customers recommend this product.
(
36 out of
46)
Customer Reviews for JennAir - 35 in. Wide 20.8 Cu. Ft. French Door Refrigerator - Custom Panel Ready
Customer Rating
1
The dumbest smart refrigerator I’ve ever owned
on March 27, 2026
Posted by: Tennis14
from Raleigh NC
Length of ownership:6 months
[This review was collected as part of a promotion.] The only good thing I can say about this refrigerator is that This u it isn’t smart enough to know that the ice tray is pulled out because it will still dispense ice down the back of the refrigerator, which is almost impossible to get to to remove to be able to close the door.
Pros: Attractive Design
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
2
Water on the floor
on February 16, 2026
Posted by: TomG
from Florida
Length of ownership:1 month
[This review was collected as part of a promotion.] Ice accumulation inside freezer and freezer drawer. Ice melts and makes puddles on the kitchen floor. Not a happy owner!
Pros: Attractive Design
Cons: Leaks
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5
Beautiful!
on November 22, 2025
Posted by: Vlonghorn
from Austin, Texas
Length of ownership:6 months
[This review was collected as part of a promotion.] She is sexy, quiet, spacious, functional, and reliant! No issues only compliments.
Pros: Convenient, Attractive Design, Easy To Use, Compact, Quality Construction
Written by a customer while visiting jennair.com
Customer Rating
5
This is a great appliance at this price point.
on July 26, 2025
Posted by: John G
from Ohio
Length of ownership:1 month
[This review was collected as part of a promotion.] Excellent. Only complaint is the metal edge on the shelves is sharp and can easily cut your hand. This should be remediated by JenAir
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
Nice refrigerator
on March 5, 2025
Posted by: Furniture Boy
from Pa.
Length of ownership:1 month
[This review was collected as part of a promotion.] We had an 13 year old Miele built in that needed to be replaced. This refrigerator fit perfectly. We like the french doors and the ability to have independent adjustable shelves.
It's very, very quiet except for a loud noise when the water turns on to feed the ice machine. Not sure if that is right or not.
It's very, very quiet except for a loud noise when the water turns on to feed the ice machine. Not sure if that is right or not.
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Completely Satisfied With the JennAir Refrigerator
on June 27, 2024
Posted by: Survivethelion'sden
from El Dorado Hills CA
Length of ownership:6 months
[This review was collected as part of a promotion.] I am more than happy with this refrigerator! When I went shopping to replace my old built-in, there were many refrigerators to choose from, but I eliminated all having the so-called "smart" feature (which is of no use to me), and I was left with just a few choices. I chose JennAir for its excellent reviews from prior customers, its good looks, and its functional, well-designed interior.
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Nice feature
on April 30, 2024
Posted by: Shooter
from MD
Length of ownership:1 month
[This review was collected as part of a promotion.] Nice appliance would recommend to future customers that are interested
Pros: Easy To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
Beautiful Machine
on March 28, 2024
Posted by: nvrtellmetheodds
from iowa
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] We purchased this refrigerator as part of a home remodel two years ago. The black interior and cabinet built-in exterior are the features that sold us on the product. For the most part we have loved it. However, recently we have had problems with the ice maker which led to an issue with the interior led lights.
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com