Customer reviews from jennair.com
JennAir - 20.8 Cu. Ft. Bottom-Freezer Built-In Refrigerator - Custom Panel Ready
Average customer rating
4.4 out of 5
4.4
(34 Reviews)
Open Ratings Snapshot
Rating breakdown 34 reviews
5 Stars
21
4 Stars
7
3 Stars
6
2 Stars
0
1 Star
0
93%of customers recommend this product. 
(
28 out of 30
)
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Customer Reviews for JennAir - 20.8 Cu. Ft. Bottom-Freezer Built-In Refrigerator - Custom Panel Ready
Customer Rating
3 out of 5
3
Not all that was expected
on December 22, 2017
Posted by: Lisaann
This refrigerator is pretty but I’ve discovered now that I’ve had it for a while that it makes a lot of noise especially when filling water. Additionally the ice maker is probably the worst I’ve ever had. It can’t be contained except with a large container like a pitcher. Ice goes everywhere.
And this may just be a matter of preference because I’m used to a side-by style, but I do not like the bottom drawer freezer or the compartments asbitsvhard to see what you have because food is stacked and find the freezer light to be inadequate.
For the price of this refrigerator I expected much more.
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Stunning new look to our kitchen
on January 4, 2018
Posted by: BigMark114
Gender:Male
We bought this refrigerator to replace a 27 year old Sub Zero that died. If we had bought another Sub Zero we would have had just another nice refrigerator. My wife was hesitant at first about the dark grey interior of the Jenn air, but when she saw it installed in our kitchen she was totally awe struck by the appearance. Bottles, jars and vegitables look like works of art on display against the dark interior. The lighting is spectacular and the appearance of the stainless steel exterior next to our cabinets gave the kitchen a completely new and modern look. The temperature control and performance can not be matched. Our food stays fresher longer. This is definitely the most stylish refrigerator on the market.
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Fantastic!
on November 8, 2018
Posted by: JB888
from Ft Lauderdale
Length of ownership:6 months
Gender:Male
[This review was collected as part of a promotion.] I saw this unit in an upscale S Fla home and had to have it. The onyx interior in just awesome to look at with food & bevs in it.
Pros: Attractive Design, Easy To Use, Quality Construction
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Works great
on March 23, 2020
Posted by: dfish
from Franklin Indiana
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought this in January and it was delivered March 16, 2020. I modified the space where it was to be installed and installed it on the 16th. The only trouble I had was figuring out how to get it off of display mode. Once I turned that off everything was good. It is very quiet when it is running. We love it. Great replacement for our 35 year old Sub Zero.
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Great!
on June 18, 2020
Posted by: Beth
from Evans, GA
Length of ownership:1 month
[This review was collected as part of a promotion.] Beautiful interior and loads of space! No more having to play “hide and seek” with items inside.
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Love this Fridge!
on October 19, 2020
Posted by: SG2020
from CO
Length of ownership:1 month
[This review was collected as part of a promotion.] Though it has not been that long, I am very happy with the Jenn-Air Built-in Refrigerator. The color, lighting, shelving and drawers present a contemporary look while at the same time providing functionality . Also, the door bins are wider than the bins on the fridge that was replaced which is helpful. The bottom freezer has compartments which allow for organization where needed.
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3 out of 5
3
Looks Great
on December 29, 2020
Posted by: JenM
from Minneapolis, MN
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] The look for the paneled refrigerator is great. The installation was terrible. The directions were confusing and incomplete. I also found it frustrating that you have to order all sorts of extra parts to do a flush panel install. I believe the unit should have come with all the parts required to install and use the unit. I love the look on the interior. The drawers and storage bins are good quality and well organized. The lights are bright enough with the dark interior to make it appealing and functional.
The way the panels attach to the refrigerator allows them to bow and it is impossible to get them flush with the surrounding cabinetry. It still looks good, but if you are really particular this is a problem.
All in all the interior is great, but the panel connection and installation leave a lot to be desired.
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
well designed well made
on March 1, 2021
Posted by: Rock Ridge Ranch
from Carson Valley NV
Length of ownership:6 months
[This review was collected as part of a promotion.] Had a good experience with a previous JB36 so went for it again. This one looks and works great so far. The new design with black interior and lighting is snappier than the original interior.
support is great too - an LED bulb blew and got a service call completed in two days - no hassles
glad I paid the extra $$ for the quality product and service
Pros: Attractive Design, Easy To Use, Compact, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
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