Customer reviews from Samsung US
Samsung - Galaxy Note II 4G Cell Phone - Marble White (Verizon Wireless)
Average customer rating
4.9
(892 Reviews)
Rating breakdown 892 reviews
5 Stars
787
4 Stars
88
3 Stars
10
2 Stars
3
1 Star
4
98%of customers recommend this product.
(
825 out of
840)
Customer Reviews for Samsung - Galaxy Note II 4G Cell Phone - Marble White (Verizon Wireless)
Customer Rating
5
Best phone I have ever owned!!
on April 24, 2013
Posted by: Anonymous
from SW Virginia
Expertise:Expert
This phone is everything I expected from it. The clarity of the calls are crystal clear. Nice bright screen and fast processor along with great internal memory ans microsd capabilities
Cons: sound controls are confusing trying to figure out
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE IT!!!!
on May 7, 2013
Posted by: Vulcanboi
from roanoke, va
Expertise:Intermediate
I am so happy my friend recommended this phone, I love it!!!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad experience
on May 14, 2013
Posted by: drjboogie9
from Phoenix AZ
My first phones google play crashed within my first month. So I was given a refurbished one. It wouldnt log onto any wifi that required a password and It went into a battery reset cycle after the Samsung update. Basically crashed. I was given another refurbished one. Within an hour of activation and after the Samsung update It would no longer make outgoing calls. It is basically done. I bought the phone from a big electronics chain. They refuse to give me a NEW one. Only another refurbished one. I love the phone but I am about to go back to my trusty yet boring Iphone.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
If you think the big screen is always going to make it more readable guess again
on May 17, 2013
Posted by: arvergeguywithanopinion
from Las Vegas
Expertise:Expert
Apparently whoever is writing the apps thinks that the reason why everyone wants a bigger screen is to see more stuff the same size. Actually the value that i want from the big screen is seeing the same stuff LARGER. I see other reviewers bragging about it here also. One simple example is that when I rotate the email screen to make it read horizontally on prior android phones I can see more of the email that I am trying to read. With this phone it brings up a list of emails along side the email that i just rotated to read and i actually get to read LESS of the email than on my prior android phone in the rotated position. And there is no setting to fix this!! Also no adjustment to see more icons on the opening screen or make them bigger. Face recognition locking is a great idea that works about 1/3rd of the time. Nice phone with software designed for some other phone. Needs a software fix in order to get the value of the large screen....
Pros: Bright display, Durable, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on May 27, 2013
Posted by: Divine7s
Expertise:Intermediate
I never thought I would be without my Iphone, until I tried the Galaxy Note 2. It seems very large at first, but after using it for about 2 days you get used to it. The screen is amazing, it takes great pictures and the speakers are very good. I rarely use my laptop or Ipod since getting this phone. This is the best phone I have ever owned!
Pros: Built-in speakers, Bright display, Realistic color
Cons: no cons
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No removable drive option!
on January 4, 2013
Posted by: cadRick
from Fairfield, NJ, USA
The main reason I upgraded my phone was because my old phone was running out of storage space. Now I have a great new phone with a 64 bit card but I can't use it to sync files because Jelly Bean will not allow Windows to assign the card a drive letter. Give me back the removable disk option!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Expensive and delicate
on December 28, 2012
Posted by: Ciscokid405
from Oklahoma City, OK
Expertise:Intermediate
I just got mine 2 weeks ago while renewing my contract with Verizon. This morning as I was leaving my house......when I sat down in my car I felt a strange popping. I pulled my phone out of my back pocket to find that by merely sitting on it in my vehicle seat, it broke the glass lens! I paid a bit much for this item and am quite disappointed with it's durability! Buyers Beware!
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
ok but needs much improvement
on January 3, 2013
Posted by: daja62
from vermont
Expertise:Expert
A great phone but the construction is very short of stellar. the back is no stornger than a piece of cellophane wrap. Its a very good cellphone but its not very rigid and that needs to be improved . Its way to flexible because the back of it is so flimsy .Love the removable battery option which so many companies think we don't want.We DOOOOOOOOOOOOO simply as that I am buying samsung because of the replaceable battery which I have three extras ..the galaxy s3 ad note 2 which i have both needs a much more rigid back and also not sure of their gorrilla 2 glass as I just dropped my galaxy 3 two feet at MOST to a soft ground and it cracked upper part of the screen ,it should of done NO DAMAGE from that distance 3,4,5,ft I can understand buy not 2 feet to a soft ground something wrong with that gorrilla 2 glass its junk ,size of phone is good could actually be bigger in my opinion. .The bigger the better you end up using it more than ever and can see what your doing takes no time to get use to the size which after a few days you say this could be bigger . After all if you end up using this morethan ever because of the screen you can now see whats wrong with that? Love the size and if it was even bigger i would buy it!
Pros: size of screen but could be bigger
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US