Customer reviews from Samsung US
Samsung - Galaxy Note II 4G Cell Phone - Marble White (Verizon Wireless)
Average customer rating
4.9
(892 Reviews)
Rating breakdown 892 reviews
5 Stars
787
4 Stars
88
3 Stars
10
2 Stars
3
1 Star
4
98%of customers recommend this product.
(
825 out of
840)
Customer Reviews for Samsung - Galaxy Note II 4G Cell Phone - Marble White (Verizon Wireless)
Customer Rating
5
great phone
on April 18, 2013
Posted by: BigBri66
from Baltimore
upgraded from samsung charge, which I liked alot. the note II has many usable features and to be honest I am still learning how to utilize them. great for watching video. I would recommend this phone. as far as the size, this phone would probably be best carried in a purse..so guys beware this is not a phone for sticking in your pocket.
Pros: Built-in speakers, Bright display, Realistic color
Cons: too big for pocket carry
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone To Date
on April 19, 2013
Posted by: TechGeek21
from Greenville, SC
Expertise:Intermediate
I have owned blackberry, windows, other android devices, and by far the best device I have ever owned. I have had it for just over a week, have not used my computer or my Galaxy Tab 2 7.0 since getting it. I dont think I will ever own another brand, cant wait to see the Note III
Pros: Bright display, multi tasking, processor
Cons: none yet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Pros outweigh the cons
on April 21, 2013
Posted by: fondy44
from VA
Expertise:Intermediate
Keep in mind this review is based on MY experience, and not that of every user. Your preferences may vary.
CONS
1) It's really too big to be a one-handed device and it doesn't feel as though it was intended to be used much in landscape orientation. For example, the keyboard (when in landscape) takes up far too much vertical space. In some scenarios it doesn't even allow enough space to see what you're typing. Disabling the predictive text row still isn't enough. The option to disable the number row might fix this.
2) The Menu and Back softkeys are too easy to accidentally hit with the palm/lower part of the thumb. In my opinion the Home button should be touch-activated while the Menu and Back buttons should be physical - the opposite of the current configuration.
3) I think I'd prefer the Power/Sleep button at the top - it's too easy to accidentally hit in its current location.
4) The battery cover is difficult to remove/install. Either make it easy or non-removable.
1) It's really too big to be a one-handed device and it doesn't feel as though it was intended to be used much in landscape orientation. For example, the keyboard (when in landscape) takes up far too much vertical space. In some scenarios it doesn't even allow enough space to see what you're typing. Disabling the predictive text row still isn't enough. The option to disable the number row might fix this.
2) The Menu and Back softkeys are too easy to accidentally hit with the palm/lower part of the thumb. In my opinion the Home button should be touch-activated while the Menu and Back buttons should be physical - the opposite of the current configuration.
3) I think I'd prefer the Power/Sleep button at the top - it's too easy to accidentally hit in its current location.
4) The battery cover is difficult to remove/install. Either make it easy or non-removable.
PROS
1) Screen size is very comfortable without making the phone too big to carry/use.
2) S-pen is handy.
3) Battery life is very good.
4) Camera quality is surprisingly good.
5) The user interface is very customizable.
6) Expandable storage is very convenient.
7) Though difficult, the option to swap batteries is very convenient.
1) Screen size is very comfortable without making the phone too big to carry/use.
2) S-pen is handy.
3) Battery life is very good.
4) Camera quality is surprisingly good.
5) The user interface is very customizable.
6) Expandable storage is very convenient.
7) Though difficult, the option to swap batteries is very convenient.
In my opinion, while the OS is good, it's not as great as the hardware. It's clear that Samsung has made every effort possible via TouchWiz to bring the OS up to the phone's high standards but I'd still like to see a true Samsung OS and app store made available.
Pros: Bright display, Inexpensive, Lightweight, ingenuity, fast, dependable, optional accessories, customizable
Cons: messy os, disorganized app store, difficult to disassemble
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on April 22, 2013
Posted by: Fourskim
from Seattle, WA
I had the original galaxy note and thought I grew out of "big" phones until I revisited the huge phone market with the note 2. This phone is awesome. Love the S-Pen, multi view, hardware specs, and basically everything about it. Longest lasting Android phone I've had. Got this phone at a great deal too with an awesome plan.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first smart phone. WOW!
on May 12, 2013
Posted by: csi6025
from wisconsin
Expertise:Beginner
This is my first smart phone. It is so easy to use and user friendly! Love the big screen and battery life. Only issue is trying to use in the sun light there is a glare. Love the standard apps and fast internet speed. Size is not too bad for carrying in a purse. Pocket would be tough.
Pros: Realistic color
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on May 13, 2013
Posted by: Richk55
from Florida
Expertise:Intermediate
This is by far the best smartphone I have ever owned. I have only had Android OS phone because I don't like some of the restrictions of Apple. I like Android because I can see it as a separate drive when I USB it to my computer which enables my to drag and drop file back and forth. It is a little bit large for a phone but considering it is also a tablet it really couldn't be any smaller.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely LOVE my Note II
on May 15, 2013
Posted by: birdlady
from Indianapolis, IN
Expertise:Intermediate
I have had great service with this phone. If there was one thing I would add it would be that my phone automatically connect with my handsfree unit in my car. It is paired, but must be connected everytime. Other than that I have NO complaints about my phone. I actually showed it to my friend, who said she would keep her old phone forever. The next thing I knew, she had gotten a Note II. She loves it too. I am glad I went for the Note and left my other phone behind. Great job Samsung!
Pros: Built-in speakers, Bright display, Durable, Lightweight, great camera
Cons: blue tooth not automatically connecting when in ca
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 25, 2013
Posted by: 2012elf
from Dayton Ohio
Expertise:Intermediate
This is a great phone battery is 32 hours average. The screen is easy to watch movies on and gps navigation. The s pin makes it easy to take notes. I gave it a 4 on design for the plastic fram and body. However with an otter box makes this a moot point.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US