Customer reviews from Samsung US
Samsung - Crystal Surround Air Track 2.1-Ch. Soundbar System
Average customer rating
3.6
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
9
4 Stars
7
3 Stars
4
2 Stars
3
1 Star
3
64%of customers recommend this product.
(
14 out of
22)
Customer Reviews for Samsung - Crystal Surround Air Track 2.1-Ch. Soundbar System
Customer Rating
1
Sound quality way below expectations
on August 8, 2012
Posted by: Augman58
from Miami FL
Expertise:Intermediate
When I first saw the "Surround AirTrack with built in woofer", I thought it would be a great product with a low profile for my 55' Samsung TV. Although the sound quality of the TV improved overall, the AirTrack did not provide a superior quality sound based on the product advertisement and price, even though I purchased it "On Sale" In short, there were other sound systems for less money with much better sound quality overall. I trusted the Samsung name to match my Smart TV but was greatly disappointed.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Can't use it on regular tv
on September 5, 2012
Posted by: asdfghjkl123
With in the last month I have bought a samsungLED tv UN32EH4000, blue ray BD-E5700, and what this is about is a HW-E350 sound bar. I bought this thinking I could connect it and watch tv using the soung bar. I was wrong. This sound bar only has one HDMI in and one out, so u can only use it with a dvd/blue ray or other device. If I am wrong someone post a reply and tell me how to do it because the manual is useless. Other than that it sounds good when you watch movies....
Pros: Inexpensive
Cons: can;t use to watch tv, only one hdmi in one out
Features
1
Performance
3
Design
2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Missing key features
on August 20, 2012
Posted by: Eric79
Expertise:Intermediate
The ONLY use for this product is to replace your TV speakers, and ONLY if you only have just one video source. If you have more than one source (such as Cable-TV and a BlueRay player) you have to connect this soundbar to the Analog audio, and the sound quality in analog is horrible. To get digital sound, you must connect the HDMI cable from your source to this soundbar, and then from soundbar to the TV.
If you have more than one source, you are out of luck.
While a TV can serve as the switch between video/audio signals (most have more than one audio/video input connectors) and provide a single audio-out, I don't know of any TV that has HDMI-OUT, which is what this device requires. I have digital-audio out as Fiber and as Coax, but this device will connect to neither.
It makes absolutely no sense to force you to route your video through this soundbar, especially since that is the ONLY way to get digital quality sound. It ABSOLUTELY needs (and is missing) a normal digital-audio jack that matches the output selections of common televisions.
This evaluation was written from a perspective of trying to connect/use it with a new Samsumg TV and Samsung BlueRay, so the issue is not a mis-match of brand-name components.
Cons: Did not meet expectations, almost useless features
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good
on August 23, 2012
Posted by: israelg200
from California
Expertise:Intermediate
The Audio is not very high but its good for a small living room. Good sound quality and the Smart volume feature is also very useful. I Enjoy this product every time I use it whether it be for music, movies, or games.
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: Poor quality, Not high def
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds goooood
on January 14, 2013
Posted by: tapukakababa
from milwaukee, wi
Expertise:Expert
A great sound bar for less and without any other attachments or bulky items attached.. all in one
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Frustrating
on January 28, 2013
Posted by: William518
My biggest complaint is that everytime I turn on my TV and Soundbar, the Soundbar goes to the ARC as a default instead of the HDMI. I have to go up to the Soundbar and switch the output to HDMI. This is FRUSTRATING and as of right now, my Soundbar isn't even hooked up because when I sit down to watch TV, I want to be able to use my remote to turn everything on. I don't want to have to walk up to the Soundbar EVERY TIME I WANT TO USE IT!
Pros: Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good value
on February 1, 2013
Posted by: Joeo810
from Ramona, Ca
Expertise:Beginner
Great sound
compact size
good value
Easy installation
compact size
good value
Easy installation
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Does the job - but HDMI connection(s) did not work
on February 7, 2013
Posted by: KA2X
from New York
Expertise:Intermediate
I was looking for something to improve the sound from my new TV (equipped with HDMI CEC).
The HW-E350 is feature rich & fit my price range.
In addition, I could integrate it into my universal remote for ease of use/operation.
Unfortunately, I found out my TV is not equipped with HDMI ARC & could not connect via an HDMI cable.
I did connect via the HW-E350 AUX analog connections.
All in all it's doing a good job improving the sound.
I use the HW-E350 remote to tweak it's settings & I use my universal remote to control HW-E350 power on/off and to set the HW-E350 to AUX input.
The HW-E350 is feature rich & fit my price range.
In addition, I could integrate it into my universal remote for ease of use/operation.
Unfortunately, I found out my TV is not equipped with HDMI ARC & could not connect via an HDMI cable.
I did connect via the HW-E350 AUX analog connections.
All in all it's doing a good job improving the sound.
I use the HW-E350 remote to tweak it's settings & I use my universal remote to control HW-E350 power on/off and to set the HW-E350 to AUX input.
Pros: Inexpensive, built-in sub-woofer, scrolling detailed display
Cons: Did not meet expectations, hdmi only works with arc equipped devices
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US