Customer reviews from ATT.com
Samsung - Galaxy Rugby Pro 4G Cell Phone (AT&T)
Average customer rating
3.5
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
20
4 Stars
7
3 Stars
4
2 Stars
5
1 Star
9
60%of customers recommend this product.
(
27 out of
45)
Customer Reviews for Samsung - Galaxy Rugby Pro 4G Cell Phone (AT&T)
Customer Rating
5
best phone ever
on April 5, 2014
Posted by: Wanderer
I bought my phone 1.5 years ago. Since then its been in the ocean and many rivers. Ive dropped it off a third floor balcony onto concrete twice. Only problem was a little condensation in the camera after a 6 hour tubing trip down the river, submerged most of the time in my pocket. After a few days it cleared up.
I hope a new model comes out soon.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
its tuff
on November 6, 2014
Posted by: osage1956
Drop it a few times on concrete no crack display no crack outer case great for a out side phone for hunting camping boating , summer heat, winter cold you cant beat the rugby pro
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Overall YES - few quirks
on November 25, 2013
Posted by: Mikey42
Yeah it's slower than some of the newer generations of movie screen sized phones. Sure the screen isn't as nice.
BUT it fits in a normal human beings hands, and doesn't feel like it's trying to jump out of my hands (S3 anyone?)
The only true issue I've had with mine is the lock for the water resistant back plate. Mine is so loose it unlocks without me touching it. Thus killing it's ability to keep accidental water out (major selling point for me).
Otherwise, this phone is great for someone who likes to spend as much time outdoors as possible.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Nice phone but not industrial-strength
on March 14, 2014
Posted by: jrzturtl
from Northwest NJ
This is my first smartphone. Have had it for about a month. Went with ATT due to better coverage in places I travel, but needed a phone with the rugged built in and not added on with an aftermarket case . While the Rugby is less clunky than some of the other tough models, the 1mm thick(?) back cover is flimsy and held by a single 1/4 turn screw. Lose cover=battery out/water in.The -'s: biggest gripe it that you cannot hear the ringer when working in an industrial environment so you have to constantly pull it out and risk dropping it. Alarm clock feature worked for about 2 weeks and quit. Installed an SD card but can't transfer photos to it. The +'s are: No problems with OS, easy for a pc owner. Seems to follow the architecture of other Samsung phones. Great display, good voice quality in and out, battery life good if you don't go app crazy.
Spoke with rep who is sending me a repalcement. Will advise later as to results.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
Great phone for an active teenager!
on May 14, 2014
Posted by: EricV
from Crosby, TX
I bought this phone for my son, who is an incredibly active, outdoors kind of teenager. It has survived the mountains of West Virginia, being dropped from a 3rd floor balcony, submerged in water, and multiple camping and canoeing trips. I wasn't sure it would be worth the money, but a year later, he still says it is the best phone he's ever had (smart phone number 3 for him) and even though it is sometime slow, he is pleased with it.
Pros: durable
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Very tough phone
on November 21, 2012
Posted by: iamdissappoint
from TN
Within three days of getting this phone it fell out of my shirt pocket while washing my truck into the bucket of water. I don't know how long it was there but it had been awhile. Pulled it out of the water and dried the outside off and tested it and it was working fine. No water penetrated past the seals. FYI: Phones won't ring underwater.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Great phone but uses data on its own
on July 30, 2013
Posted by: barrelracingchick
from Benbrook, TX, USA
I love this phone and I love Samsung products. I have dropped, ran it over with my truck and trailer, accidentally took it swimming, flushed it and dropped it in soup yet it still works. The only thing I do have a problem with is for the past three months I have been supposedly going over my date limit even when it was turned off and when I don't even play games or get on the internet and the battery life is horrible.
Pros: great features, easy to use, amazing screen, lightweight
Cons: battery life, uses data no matter what
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
slow
on July 30, 2014
Posted by: slowmoo
The slowest most unreliable phone I've ever owned. All the factory apps crash, most frequently maps. The phone only has enough working ram to do simple tasks. Typing isn't always one of those simple tasks. Even with 4g, websites are slow to load.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com