Customer reviews from whirlpool.com
Whirlpool - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Ice
Average customer rating
4.4
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
128
4 Stars
59
3 Stars
12
2 Stars
10
1 Star
6
88%of customers recommend this product.
(
184 out of
209)
Customer Reviews for Whirlpool - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Ice
Customer Rating
4
Pretty good
on October 28, 2014
Posted by: Anonymous
from Undisclosed
Overall this refrigerator is pretty good. I like the appearance and overall functionality. With that said, my refrigerator seems to make a weird clicking sound very frequently. The manual says it is most likely a valve opening and closing but given the frequency and varying lengths of time it makes the noises I doubt it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Unhappy with performance
on October 28, 2014
Posted by: Anonymous
from Streetsboro, Oh
I bought this in May, was repaired the first time in May. I was given a new door because the old one did not line up. Within a couple months I noticed the door again was out of line. And it started making a staring noise. This time we had to call a repair company our appliance store referred us too. I have been married 50 years and never had a refrigerator repaired even after having it for more then ten years. Two repairs and it is starting to make that same noise again tell me I got a lemon. Will not but Whirlpool again.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very hard to keep clean
on October 27, 2014
Posted by: Mbeck15044
from Grove City, PA, United States
We bought this set, not wanting stainless due to fingerprints and it's worse. Scratches so easily and shows every smudge
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
my frig/shelves
on October 27, 2014
Posted by: catnip
from Marion, OH, United States
Im glad I have this unit but it is severely lacking for shelves in the freezer. I,m loosing half th storage space because of not eough shelves. It has spaces for the shelves. Why arent they provided?
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
New but Noisy
on October 27, 2014
Posted by: Henny Penny
from Dallas, TX, United States
We thought we had picked a winner. We must have researched side by side fridges for at least a month. We loved our GE but it was old and needed to be replaced. So we read all the reviews as well and figured the bad reviews for this Whirlpool must have been from those who got "lemons". Wrong! This refrigerator is nice looking but very noisy. When I sit in the kitchen early in the morning I hear all kinds of weird sounds coming from it....some like an alien ....to click, click, clicking, .....to the ice cubes literally scaring the dickens out of me when they drop and the water filling the trays. Oh and the ice cubes fly out onto the floor unless you hold your container way up to the top. Let's not forget the fact that when we opened the freezer door there was a big gaping area. Two shelves were not there. We had to buy some to fill in the gap. That wasn't right. One of my problems is that the water coming out of the dispenser on the freezer door is almost Warm!!!! Why is that? the instruction book said it is chilled to a temp of 50 degrees. I had no idea that a glass of 50 degree water would be so warm. Oh, and the ice cubes are very small and melt rapidly. We bought real ice cube trays and fill them up and freeze them so we won't run out. Of course that takes up room that could be used for something else. It took forever for the ice bin to actually fill. Perhaps 4 days and then they go so fast. Just not happy with this model. Sorry.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Spacious
on October 26, 2014
Posted by: rwhite05
from Undisclosed
I've owned it for two months and it works great! Lots of storage. Love the ice machine in the freezer door. Water speed to fill up cups is pretty fast.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful inside and out
on October 20, 2014
Posted by: Eveswin
from Cape Coral, FL
Thank you so much for getting this right. I really appreciate all that Whirlpool had done.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Pass.
on October 19, 2014
Posted by: Anonymous
from Undisclosed
Ice maker makes a lot of noise while making ice and serving ice, shelves have limited arrangement choices, light on ceiling of fridge hinders storage space on top shelf.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com