Customer reviews from whirlpool.com
Whirlpool - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Ice
Average customer rating
4.4 out of 5
4.4
(215 Reviews)
Open Ratings Snapshot
Rating breakdown 215 reviews
5 Stars
128
4 Stars
59
3 Stars
12
2 Stars
10
1 Star
6
88%of customers recommend this product. 
(
184 out of 209
)
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Customer Reviews for Whirlpool - 26.4 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black Ice
Customer Rating
4 out of 5
4
Way better than the unit just below it!
on August 1, 2014
Posted by: Anonymous
from Cedar Springs, MI, United States
This is a replacement for the same model, only one step up. This unit has been working just great right out of the gate. The upgrade includes stainless steel handles, and a freshness filter. It produces ice very quickly, but just barely keeps up with parties. Suggest that you start a zip loc bag before your next party to help keep up...day to day...it keeps up with demand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good value
on August 1, 2014
Posted by: Sister50
from Michigan, United States
The refrigerator is a good value and has all the features necessary as well as enough room. The ice maker is a little loud compared to our last refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
If I had looked closer!
on August 1, 2014
Posted by: Andy101
from Central Fla
My wife and I are impressed with the overall appearance of the unit, and it has worked properly since we purchased it several months ago, there are a few features which I now find disappointing.1- The top shelf-- while it looks tall enough to hold a gallon jug of liquids- But the light appears to be an after-thought and gets in the way of storing taller containers- No the shelf is not properly adjustable.2- Door shelves-- several interesting features- They are "al"l not interchangeable, and there are not enough selections of adjustment brackets built into the door. Almost seems like not much forethought went into this feature.3-The ice maker is slow and storage capacity is small- not a big problem, but something I happened to notice. The fast ice feature does not overcome this concern.4- Mobility-- Many people like to pull the refrig away from the wall ( a couple times a year) and clean out the dust-- not an easy thing to do !5-The door open light ! Gimmick? If I were to notice that small dim red light, I would surely notice that the door is open. This feature does not hurt anything but is not a help either...Overall your product has an excellent outward appearance, keeps our food cold and fresh and will operate properly for years to come.We just wish a little more thought was given to the interior design/ layout
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Best Fridge
on July 31, 2014
Posted by: Wizzy
from Hooper, UT, United States
I bought this fridge when they first came out about 2 years ago. We redid the kitchen and wanted to update it. When we build the house 31 years ago we had a whirlpool and its still working in the garage to this day, so they are build the LAST. I hadn't had the new fridge 2 weeks and the ice maker when out. Well in the 2 years that I had it, it went out 6 times, each time they replace the ice maker for free. On the seven time I said I want a new fridge, just like it, cause this one must be a lemon. The store gave me a new one and I haven't had any problems at all and I love it...... Whirlpool makes a great product and they stand behind it, which is something you do see anymore.......
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
lots of room
on July 23, 2014
Posted by: dillon04
from New Castle, DE, United States
Bought this after hunting for one has really good features and lots of room. Great purchase
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Perfect!
on July 21, 2014
Posted by: Cheriese
from Tampa, FL, United States
After careful review we settled on this refrigerator. It took a couple of days to begin cooling but since then we have had no issues. The in door ice maker gives us plenty of room in the freezer. And the digital display is the perfect modern touch in our kitchen. We have had this for over a month and we love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
The Cadillac of Refridgerators
on July 21, 2014
Posted by: WarrenL
from Pierson, Iowa, United States
I like the night light feature that's in the door and the temperature control setting that's also in the door. This refrigerator unloads it's ice twice as fast compared to the one it replaced. With Whirlpools quality, I'm sure to enjoy this appliance for years to come.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great Features
on June 8, 2014
Posted by: aschroeder
from Cashton, WI
I love this new fridge, so much more space than our previous side by side. Love that the ice maker is in the door instead of taking up shelf space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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