Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
2012 REVIEW
on April 5, 2013
Posted by: TWJIII
I believe I have gotten the maximum deductions available to me. Turbo Tax is much faster and less headache (research) to understand all the necessary input than doing taxes by mail. Transfer of information from federal to state forms is convenient and time saving.
What's great about it: Very thorough. Step by step input is easy. e-file is the way to go.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good for uncomplicated return
on April 5, 2013
Posted by: Cauthor314
If your tax includes complications with carryovers, deductions, multiple forms of investment income, and tax-exempt things, it is difficult to know or to understand what information is going where. An accompanying outline of IRS instructions would be helpful.
If you accidentally start with a wrong copy of last year's turbotax file, prepare the return, and then discover your mistake, there is apparently no way to correct all of the information. You must discard all your work and start again. This is a serious shortcoming.
If you accidentally start with a wrong copy of last year's turbotax file, prepare the return, and then discover your mistake, there is apparently no way to correct all of the information. You must discard all your work and start again. This is a serious shortcoming.
What's great about it: Data entry is simple; downloads work
What's not so great: Can't correct if you accidentally use the wrong file for last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Somewhat complex
on April 5, 2013
Posted by: dkmorton1
Although I have little or no problems with the return the Foreign tax credit and carryover portion is more difficult than it needs to be. More automation and carryforwards from previous years would be helpful
What's great about it: Most of return easy
What's not so great: Foreign tax and tax credit complex and cumbersome
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the Greatest
on April 5, 2013
Posted by: RBM2
The forms were easy to follow with specific and detailed information.
What's great about it: Simple for simple-minded people like me
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My 2012 Return
on April 5, 2013
Posted by: dogfire79
This makes about 12-13 years in a row I have used Turbo Tax. I obviously am happy with it or I would not have that streak still going.
I am glad that they have removed the State Income tax out since living in Texas that does not apply to us.
I am happy with your product and will be a user of your product again next year!
I am glad that they have removed the State Income tax out since living in Texas that does not apply to us.
I am happy with your product and will be a user of your product again next year!
What's great about it: User friendly
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Entropy?
on April 5, 2013
Posted by: TMTAZ
Cannot download state. Cannot eFile.
Cannot believe how badly this program has disappointed me.
Cannot believe how badly this program has disappointed me.
What's great about it: Quick
What's not so great: Lousy implementation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy for Senior Citizen to understand.
on April 5, 2013
Posted by: Grams15
All in all this is a great product. As a senior citizen computer programs can be a little difficult to understand at times. This walked me right through with very little confusing areas.
What's great about it: Saved lots of time.
What's not so great: Questions on certain investments was a little confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works well for me
on April 5, 2013
Posted by: asdfadfa
I'm a volunteer tax preparer for the AARP-RSVP program. We use Taxwise software. Turbo Tax is much easier to use, especially for people without tax training. I've used Turbo Tax for at least 20 years now. I especially like how it carries over information from the previous year--especially depreciation.
What's great about it: I like how the page on TT mirrors the tax form. e.g. Dividends, capital gains
Written by a customer while visiting turbotax.intuit.com