Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5 out of 5
5
Second time doing it was much easier
on April 4, 2013
Posted by: hagorickylee
This is the second time I've used Turbo Tax. The first time took me some time because I was scared I would make a mistake. The second time took me half the time due to experience, and the amount of data that was saved from last year's return.
What's great about it: Saved all my information from my previous year's tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Doing my taxes in my PJ's
on April 4, 2013
Posted by: Cara627
It's a pleasure using Turbo Tax. I do my taxes and my families taxes from home and can stop and continue anytime I want to. It's a great way to save money from those companies who charge a fortune for what I do for free.
What's great about it: Easy filing, easy filling out
What's not so great: Better help with questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 4, 2013
Posted by: CPax
It was easy to do. Now I will just have to wait and see. the IRS has audited me every year since 2005 and always I have to pay more than what is calculated and they don't explain why. This year I paid extra for support from Turbo Tax so I will have some help if audited.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Worked great
on April 4, 2013
Posted by: missafety
The program is easy to use & transferring info made made it easy, going back to review specific sections is tiedious. After entering all info per section, to review/update the info, you have to re-select answers/check boxes all over again.
What's great about it: transferring info from last year, made it quick to enter
What's not so great: when you need to go back to one specific section, you have to re-answer several questions to simply review a number.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and Easy
on April 4, 2013
Posted by: Anonymous
Step by step like GPS direction. You can not make mistake.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Way To Go TurboTax!!!
on April 4, 2013
Posted by: BLouieH
I have not prepared my own taxes for many years, and was concerned that I was completely out of the loop as far as keeping up with the tax laws was concerned. I therefore decided to use TurboTax on a trial basis, but still have my actual return prepared and submitted professionally. After using TurboTax, however, and comparing the results with last years return, I have great confidence that I have covered all aspects and have decided to submit the return directly (and electronically) via TurboTax!
THANKS TurboTax!
What's great about it: Thorough and easy to follow!
What's not so great: None that I ran on too.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
How you could tailor and sell another product
on April 4, 2013
Posted by: gardeneer
you need to make a senior citizen copy that isnt so costly for those of us who must file with both federal and state yet get no $$$$ back.....would give you another product and you could lead the field and get the senior business.
What's great about it: guides you
What's not so great: doesnt help senior's much if you get -0- and didnt let me e file when it said everything ok......whats up with that.....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Hip Hip Hooray! I'm Done
on April 4, 2013
Posted by: snowbearfloyd
I've been using TurboTax since 2000. It's simple. Even when you have something a little tricky...like my daughter had a debt forgiven. They sent her a Form 1099-C. I didn't know if or where you would add it. But Turbo Tax did! It asks the questions, just like a tax preparer, and if you answer truthfully, it's pretty foolproof. And it doesn't charge you by the page. HA HA
What's great about it: Pretty easy for a non-nerd!
What's not so great: I like to see my return. Maybe you could get a split screen version.
Written by a customer while visiting turbotax.intuit.com
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