Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
3
it's ok
on April 4, 2013
Posted by: bncp
This was a better version of TurboTax. I thought I signed up for a state return at no additional cost, but I was billed for it. So why did I pay for?
What's great about it: easy navigation to make changes
What's not so great: several times I was asked to upgrade when I thought it should have helped
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Pensions
on April 4, 2013
Posted by: Mcarol7
I had to be inventive in order to fill in all the blanks as your program will not let me put in foreign postal codes. and does not recognize pension funds from other countries.
What's great about it: Turbotax is easy to use as long as everthing pertains to U S Citizens
What's not so great: Your program will not accept foreign postal codes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Way to Max my Tax ...refund that is!
on April 4, 2013
Posted by: KCWORKS
Love the simplicity of Turbo Tax. Step by Step guidance when and where you need it. Have used it for many years and it just gets better every year as they continue to add new questions to ensure I am getting the most out of my refund! Thanks Turbo Tax!
What's great about it: Turbo Tax stands behind you all the way!
What's not so great: So simple to use..no cons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Too Easy
on April 4, 2013
Posted by: sims1158
I started my return and because of my personal procrastination I didn't get back to it for over a month but when I did, I don't know what I was waiting for, as it turned out it only took me about 2 hours to finish for my big return.
If you could have an e-mail reminder sent for people who start their return but didn't get back to it to say "You started your return and the average time left for you to finish is only 2 hours!" "Let us help." This would be a great service.
What's great about it: The question guide was so simple and complete anyone could file their own taxes!
What's not so great: No procrastination reminder!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Glad it's DONE!!!
on April 4, 2013
Posted by: CirrusFlyer
Filling out the forms in Turbo Tax is so much easier than the old paper forms. The tax codes are confusing.
What's great about it: Turbo Tax makes a painful job much easier.
What's not so great: The tax codes are confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My honest review.
on April 4, 2013
Posted by: jerry16
Turbotax makes it easier to do taxes with the guidance it gives you and less feeling that you're making mistakes or missing something. I do wish there was a Turbotax package between the basic and the deluxe packages, one that is closer to the basic but also supplies a state return as well. I also am thankful that it's free to efile federal returns but feel there should be free efiling for state returns as well since we already must pay for the program each year. Something to hope for in the future (as the hope for lower taxes seems grim).
What's great about it: Easy way to do taxes with more confidence they are correct.
What's not so great: Efiling state taxes should be free like with federal taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Missed home run
on April 4, 2013
Posted by: aplatipodis
Have used TT for over 10 years this is the 1st year i have had problems
What's great about it: ease of use
What's not so great: stuck in loop trying to file my CA return ... figures
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wheatonite Withholding
on April 4, 2013
Posted by: mmkinkley
There are three things that I would like:
1. A spreadsheet style presentation that summarizes things like all the W-2s and 1099s I've entered. This would be the easiest way for me to know what is in each number. And, no, I do not want to download a file to Excel. Just give me a screen shot that looks like that.
2. Ability to print each screen. Your print utility is too limiting.
3. I have, in two instances, entered information, only to change my mind later. Unfortunately, once I enter anything, it seems Turbo Tax never lets that form go and it stays active, even from year to year. For example: I decided NOT to accumulate expenses and depreciate my vehicle for business purposes, after initially starting to fill out the form, and to only use instead the IRS official per mile rate. Turbo Tax keeps insisting I have to show the vehicle info each year! Another instance involves whether or not to claim my college-aged son as a dependent. Once I started entering his information, there was no way to get rid of the data and the forms after I figured out that he no longered qualified as our dependent! It still insisted on his 1098 form!
1. A spreadsheet style presentation that summarizes things like all the W-2s and 1099s I've entered. This would be the easiest way for me to know what is in each number. And, no, I do not want to download a file to Excel. Just give me a screen shot that looks like that.
2. Ability to print each screen. Your print utility is too limiting.
3. I have, in two instances, entered information, only to change my mind later. Unfortunately, once I enter anything, it seems Turbo Tax never lets that form go and it stays active, even from year to year. For example: I decided NOT to accumulate expenses and depreciate my vehicle for business purposes, after initially starting to fill out the form, and to only use instead the IRS official per mile rate. Turbo Tax keeps insisting I have to show the vehicle info each year! Another instance involves whether or not to claim my college-aged son as a dependent. Once I started entering his information, there was no way to get rid of the data and the forms after I figured out that he no longered qualified as our dependent! It still insisted on his 1098 form!
Please makes these aspects more user friendly.
What's great about it: step-by-step process is great
What's not so great: can't shake forms I don't need
Written by a customer while visiting turbotax.intuit.com