Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Have used Turbo Tax for years!
on April 4, 2013
Posted by: FrugalMama
Excellent software! You can be confident in preparing your return with Turbo Tax.
What's great about it: Straight forward and thorough
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Returns
on April 4, 2013
Posted by: shasmith
Overall very great with walking through step by step information. it helps to know exactly where to go for things.
What's great about it: Drop down screens/names of items needed
What's not so great: tell where to find the items on the papers-ie left corner/maybe show a screenshot of a sample paper
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Preparation for Dummies
on April 4, 2013
Posted by: Naomi2013Lizzie
I love Turbo Tax because the interview method allows me to do my own tax returns without collecting all the tax data and then paying someone else to put it together for me.
I find the interview very simple to use...I have used it for about 6 years now!
I find the interview very simple to use...I have used it for about 6 years now!
What's great about it: The interview method is very simple to use!
What's not so great: Some of the language I had a hard time interpreting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program!
on April 4, 2013
Posted by: CUTiger1989
Will continue to use it.
What's great about it: Have used it for 12 years; good explanation of tax items
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple Straight Forward
on April 4, 2013
Posted by: JPL456
Call center help was very friendly and helpful.
What's great about it: Liked how it guided me through to the end.
What's not so great: Downloaded wrong state was fixed with a phone call.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 years and still going
on April 4, 2013
Posted by: GFC1974
I have used turbotax for 10 years now and plan on using it again next year. Really simple to use and has resources to answer difficult questions
What's great about it: uploads information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Now and Forever
on April 4, 2013
Posted by: marv1023
I look to have my return be as concise and easeful as possible. Turbo Tax allows me to feel contended that I have done all my work and also feel like you back me 100%. Thanks for all that you do to make this a gentle process.
What's great about it: Simplicity, Ease, Rapidity, Completeness
What's not so great: Not Much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use it Every Year
on April 4, 2013
Posted by: Tracys98
I have used this product for over 5 years because of the ease and thoroughness of the product. I do all my family and friends taxes as well. I will continue to use this product.
What's great about it: quick and easy to use
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com