Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Great support
on April 4, 2013
Posted by: kevcolOH
I had a few issues and was able to chat with a tax expert pretty quickly. He answered my question and I was on my way finishing my taxes.
What's great about it: I had questions and within 15 mins had a pro
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest return yet!
on April 4, 2013
Posted by: Anonymous
Great product. Especially for those who are independent contractors. Most questions are easy to understand. Some questions were not where one would think they would be, so be careful to review all sections to make sure you receive the credit you deserve.
What's great about it: Interview questions were very easy to understand
What's not so great: Some questions were buried in areas where I had to go find them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It is and has been fairly easy to use
on April 4, 2013
Posted by: KayVee
It is a good tool, I have used it for many. many years and I have always been satisfied with how well it guides me through the returns that I have done. I recommend it highly.
What's great about it: Its quite "Intuitive"
What's not so great: Navigation is a little awkward while working through the sections of the return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fr. James TUrboTax review 2012
on April 4, 2013
Posted by: FrJames
Overall experience is good. I have used TurboTax for many years but the repetition and especially the confusing and repetitive steps at the finish always frustrate me a little.
What's great about it: Thorough review of income and deduction categories
What's not so great: too much repetition upon returning to work on return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick
on April 4, 2013
Posted by: VAQuizmaster
I appreciate that each year that the Turbo Tax development team keeps improving the guided user interface.
What's great about it: easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as it gets!..
on April 4, 2013
Posted by: JPZ707
I used to put off my taxes beacuse they were too time consuming or expensive. Turbo tax gets me my refung quickly and inexpensively.
What's great about it: quick and easy, a child can do it.
What's not so great: Nothing i can think of..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and Fast!
on April 4, 2013
Posted by: RSL05
Turbo is fast, accurate and very helpful!
What's great about it: Step by step features
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wishing more info
on April 4, 2013
Posted by: TexasMom1
I wished there was more information regarding deductions. I could be entering data and the data was being accepted, and it not affecting the bottomline because it has not reached the threshold needed for the category to be deductible. Same thing with business expenses.
What's great about it: I liked the simplicity of entering the data and seeing the refund right away based on what I just entered.
What's not so great: Wish there was more information regarding deductions.
Written by a customer while visiting turbotax.intuit.com