Customer reviews from hp.com
HP - v300a 240GB Internal Serial ATA Solid State Drive with Upgrade Kit
Average customer rating
3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for HP - v300a 240GB Internal Serial ATA Solid State Drive with Upgrade Kit
Customer Rating
2
Great Product but Little Help
on October 17, 2013
Posted by: Rodney13
from Centreville, VA
Gender:Male
Although the product itself ultimately worked perfectly, the software that came with it did NOT work the way the included instructions said it should. I wanted to choose option 4 (when booting from the software install disk) and the documentation said the choice would appear on screen...it did not. I spent several hours on the phone with HP Tech Support before they said it was not their department and I'd have to work by chat. That meant starting all over again. Chat too did not have a clue as to why the option to clone the disk did not appear and I wasted another ~6 hours with them. Since this software ran from the DVD at boot time, it meant that each time I tried it, I was cut off from the Chat help...and each time had to start over again with another agent. Finally, I discovered (on my own) that the Acronis software screen is improperly formatted to properly display at boot time. By that I mean that the boot screens default to VGA mode and ask the user to choose an install language...but no option for English...or so I thought. The problem is that the software panel is way too large and therefore the option to choose English is off the screen at the top...but that was not apparent. Since I didn't want French or Swedish, I didn't choose anything at that point and after a few seconds, the system booted to Windows thereby bypassing the clone disk option. Almost by accident I noticed that there might be more above the viewable area, so i used the mouse to scroll up and lo, there was a choice for English. When I selected it, the software worked like the documentation shows. So, there are two fixes suggested for this:
1) In the documentation, tell the user how to find the option by scrolling the software panel up.
2) Better still, reformat the software to ensure it all fits on one wide format VGA screen.
1) In the documentation, tell the user how to find the option by scrolling the software panel up.
2) Better still, reformat the software to ensure it all fits on one wide format VGA screen.
If you're wondering why this "dummy" took so long to figure this out, consider that it is not apparent that anything is above the screen. I've been working with software since the 1960s folks, I'm a Microsoft Certified Systems Engineer, worked for years on the help desk. If I have trouble with this, you can guarantee lots of other folks will too. The fixes are simple. Oh, make sure your help desk folks know about this problem and its solution because they did not have a clue.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
HP Does not support their own products!
on June 29, 2013
Posted by: Thecard14
from New Jersey
Gender:Male
Buyer Beware: If you have a HP Laptop that you want to upgrade, make sure you have a CD/DVD drive. Without it, HP will NOT give you the software download to install this product. Now I have a beautiful new laptop with a 128GB SSD and apparently with no way to upgrade as I planned to do immediately. Severely disappointed!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
4
Very satisfied with SSD.
on August 3, 2013
Posted by: Yorguson
from Fort Worth, TX
Gender:Male
After installing and using my first SSD I was so impressed that I ordered a second one for my seconded, older computer. The installation is extremely simple if you are somewhat familiar with making setup changes to your computer BIOS (i.e.Boot Order) via the start-up menu that can be selected when the computer is powered-up. Also, if you want to keep the original HD as a second drive, you will need to connect the provided SATA data cable to the next appropriate SATA connector on the motherboard (moving the original SATA data cable connected to the HD over to the SSD after it is cloned). One necessary trick that I learned is required if you use the provided cloning software Auto Mode. My HD had 2 volumes: the second being a recovery volume. The cloning Auto Mode will make the second volume on the SSD exactly the size of the data present in the second volume of the HD. This results in a second volume on the cloned SSD with no free space. When the SSD is connected as the primary drive, Windows 7 will continuously issue warnings that there is no free space on the drive letter corresponding to the second volume. The only solution I could find on the internet was to inhibit this warning by altering the computers registry. Since I didn't like that idea, I went back and re-cloned the SSD - but this time I filled up the free space in my HD second volume with large data files (I used video files). Then after I again cloned the SSD, I went in an deleted the fill files that I had insert from both the SSD and the HD. This yielded an SSD second volume having approximately the same amount of free space as the original HD second volume. I no longer receive the warnings that disc "X" has no free space (of course I lost about 2 GB of space off SSD volume one). A second approach might be to use the Manual cloning Mode - but I didn't go there. One other installation challenge is that the length of the 3.5" adapter mounting plate is too short and the mounting holes do not line up (not even close) with the mounting holes in the computer's HD bays. For my computers, I had to remove the HD bays sub-chassis from the main chassis to insert the SSD anyway so that drilling a couple of new holes was not too big a deal (although you would have expected that someone on the SSD Design Group would have tried installing this product before placing on the public market along with testing the cloning Auto Mode software). Note that any hole drilling must be done so that no metal filings end up on or near the motherboard or surrounding wiring and electronics. After installing the SSD, my computer's performance subscore rating (computer by Windows 7) for the Primary HD Disc Data Transfer Rate went from 5.9 to 7.9 where 10.0 is the max/fastest value. I am very happy with this item and highly recommend it to anyone who is not uncomfortable after reading the installation description I provided above.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
just what my old laptop needed!
on July 16, 2013
Posted by: PaulMac
from Massillon, OH
Gender:Male
My hard drive drive on my two year old laptop was throwing error messages. I created recovery disks, bought this solid state drive, plugged out the old drive, plugged in the new SSD and ran the recovery disks. The laptop now boots in about 7 seconds and runs much faster. I placed the old hard drive in the provided USB case, copied all my personal files back to the laptop, reformatted the old drive and now it works great as a backup drive.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com