Customer reviews from whirlpool.com
Whirlpool - 1.4 Cu. Ft. Built-In Trash Compactor - Steel
Average customer rating
4.2
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
66
4 Stars
32
3 Stars
15
2 Stars
1
1 Star
9
83%of customers recommend this product.
(
89 out of
107)
Customer Reviews for Whirlpool - 1.4 Cu. Ft. Built-In Trash Compactor - Steel
Customer Rating
1
Piece of junk
on August 2, 2026
Posted by: Bob Worth
[This review was collected as part of a promotion.] Does not compact, does not stay down to compact anything , whirlpool repair guy came said it is not designed to compact anymore, biggest piece of junk I have spend that much money on ever.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 4, 2026
We sincerely appreciate you taking the time to share your feedback with us. We are truly sorry to hear about the frustration you've experienced with your Whirlpool® Compactor. Please know that we genuinely care about your experience and want to do everything we can to support you and resolve these concerns. We would love to connect and help make things right through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24422817.
We’re looking forward to hearing from you.
Marie Q.
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24422817.
We’re looking forward to hearing from you.
Marie Q.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Removed standard features and increased price.
on July 26, 2026
Posted by: Walterz
Missing features including filter fan and filter so your kitchen Will STINK. Also missing extra compact feature so it only compacts half way. whirlpool has reduced quality and doubled the price.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 29, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Compactor. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24373309.
We’re looking forward to hearing from you.
Jacob W.
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24373309.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting whirlpool.com
Customer Rating
5
As Advertised
on October 12, 2025
Posted by: Mike
from Texas
[This review was collected as part of a promotion.] We have had the trash compactor for a few weeks and so far, so good. Let’s see how it holds up over the time. The quality appears to be okay, but nothing exceptional.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works like a compactor should.
on August 18, 2025
Posted by: dwnorwood
from Indian Springs, AL
[This review was collected as part of a promotion.] Works like a compactor should. Not too loud when operating. I would hazard a guess, just based on limited usage, a compaction ratio of about 8 to 1.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not a Happy with My Compactor
on May 28, 2025
Posted by: sbhunts
[This review was collected as part of a promotion.] I bought this unit and wish I had paid more for one that had most important feature to me that I didn't know this one didn't have. To be able to compact longer than just down and up. I thought all compactors had this feature for my compactors in the past all did. It had welds broken in the area where you put the compact bags. Didn't know I coiuld have reutrned it within 30 days or would have for wasn't what I wanted.
Response from whirlpool.comBy Branded Team, Consumer Care, May 30, 2025
Hello,
Thank you for your review. We regret to hear that your Trash Compactor is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #730349.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Trash Compactor is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #730349.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Smooth Operatin
on April 19, 2025
Posted by: sms1
[This review was collected as part of a promotion.] I bought this compactor a little over a month ago and I'm so glad I did. Its movement when the door is sliding in an out is very smooth. It was easy to install and level. The one problem I had was the the holes driled in the front and back of the door panel to attacvh the handle we 1) not large enough t accept the bolts and 2) were not alligned. Took carfe of that by redrilling ourselves.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It does the job of compacting the wasye
on April 11, 2025
Posted by: Bbrinks
[This review was collected as part of a promotion.] I bought it a few weeks ago. It’s ok and seems to do the job but it’s very loud.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Less trips to the trash
on March 20, 2025
Posted by: Nena
[This review was collected as part of a promotion.] We bought this a month ago to take the place of an under counter ice machine. All in all, we are pleased with the purchase. The drawer is a little hard to open with the handle. That would probably be my only complaint. I use the foot operation most of the time and it works pretty well. We are still getting used to the operation. We have only had to take the trash out one time in the past month. There are two of us living in the home.
Written by a customer while visiting whirlpool.com