Customer reviews from whirlpool.com
Whirlpool - Gold 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Average customer rating
4
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
88
4 Stars
51
3 Stars
22
2 Stars
12
1 Star
16
76%of customers recommend this product.
(
142 out of
188)
Customer Reviews for Whirlpool - Gold 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Customer Rating
5
Great looking. Great quality.
on July 18, 2014
Posted by: George100
from Kimberton, PA, United States
I bought this refrigerator about 3 months ago. It looks and works great. The digital lighting is very nice as it initially is low and quickly gets bright so as to adjust your eyes. The shelving is adjustable so that we get the most out of the capacity.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
WONDERFUL fridge! Reliable, functional and economical!
on November 3, 2013
Posted by: tiffanytuba
from Houston, TX
We we searched high and low for the PERFECT fridge. This has great storage capacity, even at counter-depth dimensions. I love the separate ice and water buttons in the door, its not all-in-one. Its not so overly complicated that parts fail and lag like a computer. Pretty straight forward. My only cons are the intervals that they place the shelves- some of the shelves end up so skinny they are barely tall enough for a yogurt. Also, the ice maker is a little loud when starting a new batch, but if your bedroom is far enough away from the fridge, you dont even hear it. Also, the doors are smudge magnets, but you hit it with a little windex and you're in business. Great fridge for the price, reliable, and looks great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Well executed.
on October 29, 2013
Posted by: Doug81
from Avon, co
Would prefer water and ice maker to work even when refrig side door is open, as on GE models. Overall very nice machine.Filters too expensive.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Spacious
on July 21, 2014
Posted by: Stasz72
from Olathe, KS, United States
Bought this about 1 month ago. So far we are satisfied. This is much more spacious than our previous unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Let down
on June 9, 2014
Posted by: zamzani
from Derby, KS, United States
I bought this nine months ago and have had issues. The first one was the door seal came apart. The store switched out the door with another of the same model. Now the water/ice will not work when the right door is open. Also, it is very easy to scratch and take off the paint. There was one big scratch after it was delivered, store replaced the other door. Now, I have noticed little scratches are appearing that take off the paint. It is not very durable paint. The Whirlpool emblem also appears to be cheap even though I bought a Gold. I miss the old Gold emblem that looked like I was buying a higher quality appliance. One of the inside doors is already cracked. This one is definitely not durable like my last Whirlpool Gold but was the only measure fill that was in the counter depth and made by Whirlpool. I have always been happy with Whirlpool in the past so I was very determined to get another Whirlpool so a bit disappointed in quality.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy with Refrigerator
on March 12, 2015
Posted by: Regenia
from Undisclosed
Overall very happy with refrigerator. There are some things I wish operated different. IceMaker throws icechips everywhere when making ice especially in the crush mode. Have to push too hard to get water or ice. Wish it had a sensor for when you wanted water or ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the extra features.
on January 7, 2014
Posted by: Bdcampers
from Jacksonville, TX
This refrigerator has more features than my older Gold Whirlpool that I have! Love all the interiors lights!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Bad fan
on March 19, 2016
Posted by: V the unhappy stakeholder.
from Cocoa , FL
I bought this 18 months ago, and the fan motor failed, causing me to lose all the food in the fridge section. This is a simple failure to meet stakeholder expectations. I'm appalled that it is standard for parts to break in essentially new hardware, and that these companies only stand behind their work for a year unless you pay extra.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com