Customer reviews from whirlpool.com
Whirlpool - Gold 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Average customer rating
4
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
88
4 Stars
51
3 Stars
22
2 Stars
12
1 Star
16
76%of customers recommend this product.
(
142 out of
188)
Customer Reviews for Whirlpool - Gold 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Customer Rating
3
Counter Depth is nice, but .....
on December 27, 2015
Posted by: Anonymous
from Plant City, FL
I bought this on 10/4/15, and I initially liked it. However, in the short period of time I've owned it, I've already needed a service call to replace a warped door on the refrigerator side. Now, one the drawer faces busted so I had to remove it (it's not usable).I'm happy that the door is being replaced, and other than that, and the drawer I'll need to have replaced, it's performed well.Also, the counter-depth size is perfect for our kitchen, and it's as spacious as the larger one it replaced.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very Satisfied
on September 23, 2015
Posted by: Anonymous
from Peoria, Az
Great refrigerator with nice design of silver handles against black finish. Very quiet icemaker. In-Door ice-maker limits the amount of ice it makes. Interlock prevents you from getting water/ice when other door is open - why? Water from water dispenser is not cold - manual tells you that it will not be.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice frig
on August 3, 2015
Posted by: Anonymous
from Charleston, wv
Could produce ice faster or have bigger bin. But I do love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Black Ice Refrigerator
on November 27, 2015
Posted by: Anonymous
from Matthews NC
Easy access for water filter change. Ice maker is a little loud but recuperates ice quickly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ice maker leaks
on November 1, 2018
Posted by: Benj Jo
from Burlington CT
This 4 year old refrigerator has been leaking on my wood floors on and off for over a year now. The ice maker tends to clog with ice causing the leak. Have to take the ice maker apart to unclog, or call for an out of warranty repair. I expected more than 3 years from such an expensive high end appliance as it now has to be replaced.
No, I would not recommend this to a friend.
Response from whirlpool.comBy bristsn, Social Care Team, November 1, 2018
Thank you for your review, Benj Jo.
We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, the copy of the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, the copy of the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Written by a customer while visiting whirlpool.com