Customer reviews from whirlpool.com
Whirlpool - Gold 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Average customer rating
4
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
88
4 Stars
51
3 Stars
22
2 Stars
12
1 Star
16
76%of customers recommend this product.
(
142 out of
188)
Customer Reviews for Whirlpool - Gold 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Customer Rating
5
Great Fridge !!!
on April 11, 2013
Posted by: Prikolino
from Undisclosed
I like the way it looks in my kitchen.Would give it the best rating , would the ice making process would be a bit faster, and plastic compartments & glass shelf's inside, less flimsy. Having this one for 3month now - no issues so far with performance. Would recommended.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Style and Function all in one
on December 29, 2013
Posted by: ssh3
from Jacksonville, FL
This refrigerator is a great replacement for our old refrigerator. By having the ice maker in the door we have much more space in the freezer than we did previously. The LED lighting is great and helps with finding everything, no more lost items in the dark corners of the refrigerator. The features are very functional and beneficial, not just glitz.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
This refrigerator has terrific features, lots of storage, an
on January 14, 2014
Posted by: Leslie21
from Elmira, NY
While we've only had this new refrigerator for one month, there is hardly a day that goes by when we don't comment how much we like it. We like the exceptional lighting system. It enables us to see everything so well. The glass shelves have unique spacing. Two of the shelves are perfect for items that are less than four inches high. There's no need to stack or lose things. The four refrigerator door shelves are all the same depth. I can store large bottles on any one of them; plus a whole lot more. The freezer's four shelves and two large drawers provide ample freezer space even with the ice maker in the door. We do hear the ice drop from the ice maker into the storage bin on occasion but it's convenience outweighs the sound it makes.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ice maker does not work.
on September 5, 2013
Posted by: Vicki3
from Undisclosed
Purchased 5/18/13. Now 9/07/13, 6 service calls, various parts replaced, including the ice maker but it has still NEVER made ice. No ice, no satisfaction. Don't buy this refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of storage room!
on July 15, 2014
Posted by: Netbrown
from Sonora, CA, United States
I bought this refrigerator as a replacement for a GE side by side & what a difference between the two. It seems to have more usable interior space & has the MicroEdge Shelves which I like. The freezer section is great too with the ice & water dispenser on the exterior with digital controls.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
On my 3rd refrigerator. First two were defective.
on January 11, 2014
Posted by: MickeyKay
from Venice, FL
If this refrigerator were not under warranty for 2 years I would not have replaced it with the same thing. The first two were very loud when the compressor (I think that's what it is) went on. I thought that something in the refrigerator/freezer was rattling so I took everything out and it still made a loud rattling noise. It stopped making the noise for a few minutes if I shook the refrigerator. Also, the items on the top shelf of the refrigerator all froze so I couldn't use the top shelf. The repairman said that the refrigerator is cooled from air being pumped from the freezer which comes out at the top of the refrigerator. No matter what I put up there .. it froze.Now I have the latest model and it does not make noise and I can put things on the top shelf of the refrigerator and it does not freeze. So, the models I got in 2011 & 2012 must have been improved upon with the 2013 one that was just delivered.However, I am disappointed in the quality of the Whirlpool "upgraded" appliances that we purchased through our builder .. even the washer is bad.Can't wait for the warranties to expire so I can get appliances from a different manufacturer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice Maker Design is terrible
on October 28, 2013
Posted by: Tcarter618
from Stephens City, VA
We just purchased our fridge in May and have already to call a tech out 3 times to fix the ice maker. By design the ice frequentlygets stuck and messes up the cycle. Tech says there is nothing we can do to fix it. Hope you afford the extended warranty!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
LOUDEST ICE MAKER EVER!!
on July 16, 2013
Posted by: Anonymous
from Undisclosed
Be warned, This refrigerator has the loudest ice maker I have ever heard. It SLAMS the ice into the ice bucket and the water refilling the ice trays is super loud too. It will disrupt you from across the house and is embarrassing when you have company over. Every time you get ice from the ice maker it will go through the process of slamming the ice. We had 6 people over the other night and the ice could not keep up with our drinks. The bin is extremely small! Other than that, I like the refrigerator for its size and temperature control but the ice maker has got to go.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com