Customer reviews from whirlpool.com
Whirlpool - Gold 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Average customer rating
4
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
88
4 Stars
51
3 Stars
22
2 Stars
12
1 Star
16
76%of customers recommend this product.
(
142 out of
188)
Customer Reviews for Whirlpool - Gold 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Customer Rating
1
Looks nice, but poorly engineered
on July 5, 2016
Posted by: Anonymous
from Roswell, GA
Purchase the refrigerator about 3 years ago, and am still amazed at its unique features - (1) Freezes food in the refrigerator (2) Does not allow water to be dispensed when the refrigerator door (not freezer door) is opened; a unique feature that no other model does (sorry for the sarcasm) and (3) Has a door that continues to slide down and has to be adjusted to shut properly.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect for what I need
on February 28, 2015
Posted by: Anonymous
from Miami, FL, United States
I bought this refrigerator without seeing it first at any store. I was interested in a counter depth, white, side-by-side refrigerator, and this one appeared to fit my needs. However, none of the stores I checked in South Florida carries it. The space is sufficient, I believe, unless there are many people in the household. I have read a few negative comments about the limited ice maker capacity, which is not very large, but it does not bother me. It has proven to be enough for me and for when I have visitors for dinner. Yes, the ice dispenser is somewhat noisy, but I do not care much. The refrigerator is quiet when running. The lights in the interior are great, the shelves are perfect, and the wine rack is very useful and original. Last, the looks are great despite being a white appliance, mostly because of the metal handles. The previous refrigerator I had was also a Whirlpool, bought 10+ years ago, and still working. I just changed it for this one because I wanted something more modern. The one thing that I would add is more flexibility to where place the shelves., limited now to the few options that come with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Hate, Hate, Hate
on July 29, 2014
Posted by: sjfzach
from Ohio, United States
brand new white ice gold fridge, ice maker does not work, refrigerator food freezes, drips water from indoor dispenser.woke up one morning to a flooded kitchen
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
No to ice maker!
on October 16, 2014
Posted by: Bob26364
from Punta Gorda, FL, United States
Unit is generally great, but ice maker is a disappointment!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product!
on October 28, 2013
Posted by: SusieQ62
from Buford, GA
We needed a counter depth refrigerator. These are hard to locate, but the Whirlpool Gold fit our needs and has been a great product!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new fridge!
on March 12, 2013
Posted by: debby39
from Undisclosed
I love my new fridge. To begin with - it's beautiful. There is so much more space in my freezer than in my old model - even though they look about the same size. Everything I took out of the old unit went into the new one and I only used up half the space! I think it is because the ice maker and bin are in the door and the bin is a perfect size. It doesn't take up half the freezer making ice that goes bad before I can ever use it anyway. Everything in this fridge/freezer is just right. I also love the measure fill water dispenser - I use it all the time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
This is a good combination of stainless and white, love the
on December 30, 2013
Posted by: 25-Mar
from Stuart, FL
My husband wanted stainless appliances and I wanted white, the White Ice Collection was a good compromise. Just need to get use to having less space in this fridge as compared to our last Whirlpool because of our decision to get counter depth.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lemon
on August 16, 2014
Posted by: djarcno
from Austin, TX, United States
I should be rewarded a replacement refrigerator for this model. It is a lemon and does not meet Whirlpool's product standards.refrigerator ice maker dispenses ice cube like a bomb and has to be manually turn off everyday. Refrigerator is not properly holding temperature in lower compartments.I am an owner of Whirlpool, stove, washer, dryer, and this lemon refrigerator. because of this lemon refrigerator we will not consider another whirlpool appliance purchase
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com