Customer reviews from whirlpool.com
Whirlpool - Gold 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Average customer rating
4
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
88
4 Stars
51
3 Stars
22
2 Stars
12
1 Star
16
76%of customers recommend this product.
(
142 out of
188)
Customer Reviews for Whirlpool - Gold 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Customer Rating
5
Fits perfectly into my kitchen
on July 21, 2013
Posted by: CheriD
from Undisclosed
We were limited as to the size and style that would fit into our 1950s home. My galley kitchen just wouldn't give way for the deep models of today's refrigerators. We reluctantly purchased the double door counter depth model as our only alternative but are pleasantly surprised at how much it has added to our kitchen. It is easy to use and holds all of our "required" items (you know like old jelly jars). The wine rack is a nice addition and the grandchildren love the ice and water feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Noisy, does a bad job with ice
on November 11, 2014
Posted by: Landenberg Lady
from Bluffton, SC, United States
I have now experienced this item for four months. It does keep things cold. It is noisy! The shelves in the fridge section are strangely arranged, with too few options for respacing. You can get a deep shelf at the top or at the very bottom, but nowhere in between. And a shelf of middle height is impossible. The ice maker is more annoying that useful. Frost collects on the underside so that a glass first will fill with this. The frost-freet feature seems to melt the ice, which then forms a big lump. And the ice maker is very small. The shelves In the freezer are very shallow and very far apart. Most frozen foods are not in tall packages and stacking would be difficult given lack of depth of the shelves. Its goods feature are the two drawers and having the water filter at the top, rather than on the floor.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
No issues with the product. Very happy.
on November 7, 2013
Posted by: LTCSMITH
from Madison, MS
Stylish product with no problems. Purchased for our new home.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Warning: Ice maker is totally unreliable!
on November 30, 2013
Posted by: rickross
from Cary, NC
We bought this cabinet-depth Whirlpool WRS965CIAM to replace an older model that was no longer meeting our needs. We studied reviews and were enthusiastic that we had picked a good one, but a year later I'd have to say we were wrong.We have tried all the settings, but things still freeze all the time in the refrigerator side, and nothing we do seems to alter that. We currently have the temperature at the highest setting, and still it is too cold.The worst thing about this model, however, is the ice maker. It is quite simply TERRIBLE! It routinely stops making ice, and even the repairman who came to diagnose the problem couldn't do anything to help.We are extremely frustrated, so if you care about having a reliable ice maker you should stay away from this model.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great counter depth fridge
on August 30, 2014
Posted by: Anonymous
from Burlington, ON, Canada
Fridge is only 2 months d but i really like the usablity of both the fridge and freezer sides. Nice clean, modern styling as well.Only negative is that the workings of the ice maker and water supply are a bit noisy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Looking with great features.
on July 5, 2013
Posted by: ArthurFL
from Undisclosed
Ice maker is loud. Frig has great features. Would like to see ball-bearing rails for the drawers given the relative high cost of purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and looks
on November 10, 2014
Posted by: kingmackerel
from Florida, United States
I purchased this refrigerator a couple of months ago. Its looks are super sleek with an attractive and functional control panel. The inside is spacious and laid out well with the door shelving and interior shelving working in concert to keep the refrigerator organized and neat. The ice maker is a huge step up from my last one as the design now keeps the ice from melting into one large mess that could not be dumped from the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Just okay
on February 12, 2013
Posted by: MamaOfone
from Undisclosed
This refrigerator is just average. Not an even temperature. The source of the cold air comes from the top rack and pretty much freezes all my juices and milk there. I've even adjusted the temperature to a higher temp setting, but still have the same problem. Also, to get ice or water, you have to push down on the dispenser so hard. That is completely annoying. Maybe they didn't want to make it too easy for a young child to play around with it, but it is ridiculous that i have to use my whole body weight to get water and ice. It's nothing special in the design. Looks like a big capacity, but doesn't fit much. Holds just as much food as the refrigerator in an apartment that I lived in. Which was only a basic model refrigerator. Wouldn't purchase this refrigerator again.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com