Customer reviews from kitchenaid.com
KitchenAid - 27" Built-In Single Electric Wall Oven - Stainless steel
Average customer rating
4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
12
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
2
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for KitchenAid - 27" Built-In Single Electric Wall Oven - Stainless steel
Customer Rating
2
Not great!
on April 9, 2021
Posted by: jobobjo
from B.C.
Bought this oven 7 years ago and for cooking it's fine but baking where trays are going in and out it does not maintain temperature, dropping 25 - 40 degrees over 1/2 hour. Also takes forever to bring back up to temp and only by turning off and resetting the temp. Unfortunately when I purchased it I didn't know there wasn't a licensed repair service in our area and the nearest one is 150 kms away and refuses to make the call. We also purchased a Kitchenaid microwave at the same time and shortly after warranty expired it died. Replaced it with a much cheaper non-Kitchenaid appliance and it's still operating just fine. Kitchenaid fridge/freezer and dishwasher purchased at the same time are still working. I'm having a non-warranty appliance serviceman looking at the oven next week and he thinks it's the motherboard. Maybe will lick my wounds and just replace the oven.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , April 21, 2021
Greetings, jobobjo!
We are so very sorry to hear about the unfortunate experiences you have had with your appliances. Thank you for taking the time to contact us with your concerns about the oven not maintaining temperature. We understand that it is disheartening to have an appliance fail to meet your expectations and needs, and we sincerely apologize for that happening to you. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 244406792. We look forward to hearing from you and hope you have a fantastic day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experiences you have had with your appliances. Thank you for taking the time to contact us with your concerns about the oven not maintaining temperature. We understand that it is disheartening to have an appliance fail to meet your expectations and needs, and we sincerely apologize for that happening to you. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 244406792. We look forward to hearing from you and hope you have a fantastic day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
