Customer Reviews for Danby - 0.7 Cu. Ft. Compact Microwave - Black
Customer Rating
1
Junk
on February 3, 2018
Posted by: carl623
from Peoria, AZ, United States
Gender:Male
This was a Christmas present from my kids one year ago. It died in about a year of lite use. What a piece of junk.
No, I would not recommend this to a friend.
Response from danby.comBy Customer Service, March 10, 2021
Let's check on what might be causing this. Please reach out to our customer service team so we can make this right. For a quicker response, please email us at consumerservice@danby.com or fill in your information at https://www.danby.com/support/.
This little microwave worked great out of the box. After a few months, a bubble appeared in the keypad plastic covering and ruptured. A few months later, another one popped up and did the same. The little cardboard filler piece over the magnetron somehow got singed while heating up some leftovers that were nowhere near it. With time I've noticed the power output of the microwave has gradually decreased. At first, dishes would be piping hot in less than a minute to minute and a half. Now the same dishes take upwards of three minutes to get to a reasonable temperature. I've waited not quite 1.5 years to leave this review, and I'm not wholly thrilled with my purchase.
No, I would not recommend this to a friend.
Response from danby.comBy Customer Service, March 11, 2021
Hi,
Thank you for bringing this to our attention. Please reach out to our customer service team so we can make this right. For a quicker response, please email us at consumerservice@danby.com or fill in your information at https://www.danby.com/support/.
copied from review i posted on home depot site …...As I am not sure how long I will be living where I currently am, size was perfect. Should I not need a microwave, it's great for a dorm / work room. Plusses: not huge electricity pull, turntable was marginally larger than others of same size, no stainless steel fingerprints to deal with. Will slip on counter when push button to open door; however, I used a small PVC pipe piece at each of back corners--PVC keeps microwave away from back wall also. Time will tell if quality and durability are there, but so far perfect. Pros: Easy to Clean, Easy to Use, Sturdy, Easy to Install, Looks Great, Stylish, Good Size & Weight, Nice Design
This microwave is very small, which is great in our small kitchen. It does not, however, really work very well at all. I love popcorn (not in bags, but just kernels microwaved in a bowl), but this microwave takes 10 minutes to pop even a small amount!
I would not recommend this product. There are higher-quality small microwaves out there. Get one of those.
No, I would not recommend this to a friend.
Response from danby.comBy Customer Service, March 12, 2021
Hi,
Thank you for taking the time to write a review. We regret to hear that you leave us a one-star rating. We are always working towards improving our products and appreciate any feedback you can provide to achieve this. Please send your feedback to consumerservice@danby.com and make sure to include the model number in the subject line.
We are very satisfied with this microwave which replaced one of the same size. But this one is quieter and also uses slightly less power for the same output. Thoroughly recommend it.
If you need a small microwave to reheat things, this one by Danby is a great little unit. It is, however, very small, and it took me a few days to discover that it was not large enough to pop a bag of microwave popcorn in it, as once it expanded, it filled the inside! This IS a well-constructed unit, however, and Danby is a reliable manufacturer.