Customer reviews from hp.com
HP - 935 Ink Cartridge - Yellow
Average customer rating
3.6
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
11
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
6
50%of customers recommend this product.
(
4 out of
8)
Customer Reviews for HP - 935 Ink Cartridge - Yellow
Customer Rating
1
The ink is OK, but the 6830 printer is terrible.
on June 10, 2017
Posted by: Sammy819
This is the second time that this printer, the 6830 failed. Probably the worst HP product I have ever used.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Mike997
from Myrtle Beach SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few days ago. After it was installed I printer two pages with color which were fine then the printer an HP Officejet Pro 6830 displayed a 'PRINTHEAD ERROR'. So was it the new cartridge or just time?
I would recommend this to a friend!
Features
2
Performance
2
Response from hp.comBy Keith, HP Care, December 27, 2019
Hi, Mike.
I’m so sorry to hear that your printer stopped working after you installed the new print cartridge. I can see how that would be confusing. So, let’s see whether I can give you some helpful suggestions.
First, I recommend following this link to a troubleshooting document about printhead errors in printers of this series:
- support.hp.com/us-en/document/c04839288
I can’t be sure what issues caused the error, so I suggest that you reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m so sorry to hear that your printer stopped working after you installed the new print cartridge. I can see how that would be confusing. So, let’s see whether I can give you some helpful suggestions.
First, I recommend following this link to a troubleshooting document about printhead errors in printers of this series:
- support.hp.com/us-en/document/c04839288
I can’t be sure what issues caused the error, so I suggest that you reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: wheelydude
from Philadelphia, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] HP Original Ink cartrideges deliver everytime I use them. Consistent performer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: HUEY JETJOCK
Verified Purchase:Yes
PRINTER REJECTS THE CARTRIDGE AS "DAMAGED"! NO AMOUNT OF RE-INSERTING AND/OR JIGGLING MAKES IT WORK! VERY DISAPPOINTED!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Stutts01
from Roswell, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am sorry to say, that the ink I purchased from you was horrible. It does not print the correct colors.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary, HP Care, March 2, 2021
Hello,
My apologies for this happening to you. With this type of printer, poor print quality of the colors is usually due to clogged nozzles in the printhead. They can be cleared by running the printhead cleaning from the printer's menu.
If it appears that the poor performance is due to a defect of the cartridge itself, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
My apologies for this happening to you. With this type of printer, poor print quality of the colors is usually due to clogged nozzles in the printhead. They can be cleared by running the printhead cleaning from the printer's menu.
If it appears that the poor performance is due to a defect of the cartridge itself, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
1
Did not work..replacement for the discontinued 4620.
on September 10, 2022
Posted by: Anonymous
from Ny
Verified Purchase:Yes
None of the cartridges worked..they all fit perfectly but the printer kept saying they were damaged.
Written by a customer while visiting hp.com
Posted by: Melanie1965
from San Antonio Texas
Verified Purchase:Yes
Ink dries out
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: B Johns
Verified Purchase:Yes
It works fine and lasts quite awhile, just has gotten a little overpriced.
I would recommend this to a friend!
Value
4
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (10) ratings-only reviews
Overall Customer Rating
4.6
Would recommend? Yes
(
1 out of
1)
Performance
5