Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,298 Reviews)
Rating breakdown 5,298 reviews
5 Stars
3,740
4 Stars
660
3 Stars
276
2 Stars
151
1 Star
471
78%of customers recommend this product.
(
334 out of
430)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
The Product that works.
on November 15, 2017
Posted by: Bobby
Compliments: Great product. Always working. No computer problems with Webroot.
Complaint: Bought 3 year extension. The 10 remaining days on previous contract disappeared.
Complaint: Bought 3 year extension. The 10 remaining days on previous contract disappeared.
Response from webroot.comBy Josh P., Online, December 1, 2017
Thanks for letting us know, Bobby!
We've added the 10 remaining days to your current subscription.
Warm Regards,
Josh P.
Digital Care Coordinator
We've added the 10 remaining days to your current subscription.
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
Best Purchase ever
on November 16, 2017
Posted by: nati
I've had this product on my computer for a few years now, and it has worked for me great. I will always have this on my computer from now on. Thanks!
Written by a customer while visiting webroot.com
Customer Rating
1
Not impressed - I see NO differnce in my computer -- ! will not be reordering anytime.
on November 16, 2017
Posted by: Connie
Not Impressed with the Webroot program as I see NO difference in my computer. Will not reorder again.
Response from webroot.comBy Josh P., Online, November 28, 2017
AntiVirus Software will not increase the performance of your Computer. That is determined by the Hardware you've purchased.
Please direct any technical issues to our Customer Support Team directly.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Please direct any technical issues to our Customer Support Team directly.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
4
Solid anti-virus protection
on November 16, 2017
Posted by: dancercrew
Came out on top in several reviews, was reasonably prices and installed quickly and doesn't seem to load down the system or cause delays on re-booting. I assume it's working, but only time will tell.
Response from webroot.comBy Josh P., Online, December 1, 2017
Thanks for sharing your feedback with us!
Don't hesitate to reach out to our Customer Support Team if you encounter issues.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Don't hesitate to reach out to our Customer Support Team if you encounter issues.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
Webroot Secure Anywhere
on November 16, 2017
Posted by: wildbuck
Satisfactory Service with very little or no interaction on my part.
Written by a customer while visiting webroot.com
Customer Rating
3
novak review
on November 16, 2017
Posted by: name
product was renewed for 3 years but it kept saying I was no longer covered
Response from webroot.comBy Josh P., Online, November 28, 2017
Please reach out to our Support team if you're experiencing issues with your Protection.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Kind Regards,
Josh P.
Digital Care Coordinator
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Kind Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
not disappointed
on November 17, 2017
Posted by: none
It has never caused me a problem. It performs just as it states it will.
Written by a customer while visiting webroot.com
Customer Rating
5
Virus Protection for Home PC
on November 17, 2017
Posted by: PAT1965
WEBROOT has run very reliably and scans to computer nightly as designated. Have had no virus problems to my knowledge. WEBROOT reports are simple and easy to read.
Written by a customer while visiting webroot.com