Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,458 Reviews)
Rating breakdown 5,458 reviews
5 Stars
3,871
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
351 out of
451)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Posted by: galina
Excellent tool to protect your computer, giving me peace of mind knowing that I am safe. Reliable, like good friend, who always comes for help, keeping eye after you every day. Strong and powerful, even being invisible, but always in watch. Thank you, WebRoot!
Response from webroot.comBy The Webroot Team, May 23, 2024
Webroot would like to thank you for a 5-star review. We are pleased you are happy with our internet security software.
Written by a customer while visiting webroot.com
Posted by: Cathy23
i recently purchased Webroot after having issues with my laptop. Every time I open to see what scan has produced, everything is fine. Good Job!
Response from webroot.comBy The Webroot Team, June 3, 2024
We are happy to hear you experienced our lightning-fast protection! On behalf of the entire Webroot team, thank you for the great review!
Written by a customer while visiting webroot.com
Posted by: Tinkerbelfry
from Massachusetts
Gender:Female
Having Webroots, for many years now, has been and will be a piece of mind when it comes to protection on my phone and computers since technology keeps progressing in my life time.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy The Webroot Team, June 21, 2024
Thank you so much for the 5-star rating. We value your business and look forward to serving you in the future.
Written by a customer while visiting webroot.com
Posted by: Bagzilla
I’m very happy with the protection I have with WebRoot. It’s consistent and cost effective.
Response from webroot.comBy The Webroot Team, June 21, 2024
Webroot would like to thank you for a 5-star review. We are pleased you are happy with our antivirus software.
Written by a customer while visiting webroot.com
Posted by: Anonymous
from Pittsburgh, PA
Gender:Female
Verified Purchase:Yes
The renew process sucks. The system has in the last two years I was double charged which I got resolved but I should need to do that.
Written by a customer while visiting webroot.com
Posted by: Big papi 1320
from Torrington, Connecticut
Gender:Male
Verified Purchase:Yes
I Don't even know how to use it, can someone tell me what to do. How to use what I am paying so much money for.
Thank you...
Thank you...
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Customer Rating
1
Ok, I guess.
on January 18, 2020
Posted by: Princeton
I have no idea what you do. Can you take a minute to explain, simply, what you do for me? I haven't been able to wade through the language. And, the difficulty in filling out this questionnaire is a good example of the over complication you are displaying in your web site and in communication with users.
Written by a customer while visiting webroot.com
Customer Rating
1
Confused
on January 22, 2020
Posted by: Anonymous
Bought webroot almost 2 weeks ago. Still haven’t been able to get it to load on my laptop. Meanwhile my laptop is unprotected because webroot expired and it keeps insisting that I buy it again.
Response from webroot.comBy Community, February 7, 2020
I'm sorry to hear you've had difficulty setting up Webroot! Please contact our support team for assistance: https://www.webroot.com/us/en/support/home-contact
They'll get you sorted at no charge!
They'll get you sorted at no charge!
Written by a customer while visiting webroot.com