Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,292 Reviews)
Rating breakdown 5,292 reviews
5 Stars
3,737
4 Stars
658
3 Stars
275
2 Stars
151
1 Star
471
78%of customers recommend this product.
(
334 out of
430)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
worst ever experince
on January 14, 2023
Posted by: DAN MAN
I wish I would have just bought the FIX ME Stick. Problem would have been solved in minutes. Dont Purchase anything from WEB ROOT . Period
Response from webroot.comBy Community, January 23, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
NO STARS if I could rate it that
on January 27, 2023
Posted by: Dynasty
I have my share of Trojans and viruses that emerge constantly on my email. When I check the Web results, as of this day, it has not removed not one virus. I have to use my Clea er to get rid of these viruses. NEVER again will I buy Webroot.
Response from webroot.comBy Community, January 30, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
Like a game "trick the customer into renewing"
on February 12, 2023
Posted by: Tboard
from St. Paul, mn
Verified Purchase:Yes
I tried several times to get it activated and bought an extra copy thinking it had expired
No, I would not recommend this to a friend.
Response from webroot.comBy Community, February 17, 2023
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Bgagnon
from NorthEastern NY
Verified Purchase:Yes
My computer is always being watched over. No problems ever!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Haley S
Verified Purchase:Yes
I have a virus on my computer and buying this did absolutely nothing. Waste of money
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hi, I'm sorry you were unhappy using our free bundled software. We hope you try us out again soon.
Written by a customer while visiting webroot.com
Posted by: rmkdjk
Verified Purchase:Yes
you don't do anything except monitor why don,t you clean out the breaches ?
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hello, I'm sorry you are having issues with our product.
If you need support in the future, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
If you need support in the future, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
Written by a customer while visiting webroot.com
Posted by: Robert76543
from Canada
Verified Purchase:Yes
Daily horrible experience. Webroot takes over all resources, will not allow changes to configuration, if deleted it actually somehow reinstall itself.
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 7, 2023
Hello, I'm sorry you are having issues with our product.
If you need support, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
If you need support, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
Written by a customer while visiting webroot.com
Customer Rating
5
Best I have seen
on October 31, 2023
Posted by: Macnate
Tried others. They "claimed" found nothing.
Tried Webroot, and initial scan found about 8 virus etc.
scanned several external HD's from other systems, and found verity of foul virus's etc. this the best....
Tried Webroot, and initial scan found about 8 virus etc.
scanned several external HD's from other systems, and found verity of foul virus's etc. this the best....
Written by a customer while visiting webroot.com