Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,292 Reviews)
Rating breakdown 5,292 reviews
5 Stars
3,737
4 Stars
658
3 Stars
275
2 Stars
151
1 Star
471
78%of customers recommend this product.
(
334 out of
430)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Posted by: Gary L
from Florida, South Carolina,
Verified Purchase:Yes
I do not recall how many YEAR'S I've had Webroot, but I can tell everyone that over those year's I have had NO, NONE, problems with my PC being secure and free of hackers and other issues dealing with viruses or compatibility with any software. If, your worried Then I suggest you purchase Webroot Tody.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
1
Hacked
on February 4, 2021
Posted by: Simply
Not happy because I was hacked. They said they were Microsoft and Auburn bank. Lost money.
Response from webroot.comBy Community, February 8, 2021
Sounds like you called a scam tech support company. Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: WandaKay
from Lakeview, OR
Verified Purchase:Yes
Got texts that phone in jeopardy and sent me to your site! I stupidly bought your product! Downloaded, says not for iPhone? Continue to get threatening texts about viruses? I tried to get refund! Not able to get $ back?!
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 5, 2023
Hello, I'm sorry you are having issues with our product
If you still wish to request a refund you may do so here:
https://www.webroot.com/us/en/online-refund
If you still wish to request a refund you may do so here:
https://www.webroot.com/us/en/online-refund
Written by a customer while visiting webroot.com
Customer Rating
1
Absolutely horrific for gaming
on June 20, 2023
Posted by: Vinnycenzo60
ive used this for 4 years and evreytime i install a game that is not popular it says its a virus would no use if i could give it 0 stars i wood
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 7, 2023
Hello, I'm sorry you are having issues with our product.
If you need support, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
Written by a customer while visiting webroot.com
Customer Rating
5
Great simple product!
on October 14, 2017
Posted by: Dave
I ordered this antivirus and it was really simply to install and maintain! I love the way it allows me to determine what i want to erase and what i want to keep! I would recommend to anyone you want a simple antivirus product!
Written by a customer while visiting webroot.com
Customer Rating
4
Initial Review Requested
on October 28, 2017
Posted by: BggMac
I think your anti-virus software is just fine. Its applicability and usefulness are just what the doctor ordered. I don't know why I didn't continue you earlier when I left my HP PC with Best Buy Geek Squad. I was reminded by your Geek Squad techie to install your product. "You won't go wrong," he said. Thanks, C. McSparren
Written by a customer while visiting webroot.com
Customer Rating
4
Learning the product.
on January 9, 2019
Posted by: Manchu
Still nee to the product, it will take a while to learn all the different factors about it
Written by a customer while visiting webroot.com
Customer Rating
4
Not happy with automatic re-purchase
on August 7, 2019
Posted by: BadAsp
Suddenly, I discovered from an Email that you automatically assumed (perhaps through the fine print) that I wanted you to take money and renew the subscription. Unfortunately, this was for one of my clients I terminated this year for multiple non-payment. I left a message about that, and will check my credit cards to see if you made a correction. If not, I will complain through the credit card company, and get the money back that way!
Written by a customer while visiting webroot.com