Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,461 Reviews)
Rating breakdown 5,461 reviews
5 Stars
3,874
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
352 out of
452)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Webroot antivirus protection experience.
on January 24, 2025
Posted by: Pablo
Verified Purchase:Yes
I have been with WEBROOT for several years and have not had any problems. Thye keep me updated on all changes and technical improvements. I recommend WEBROOT to anyone that wants to protect their computer devices and cellphones so great their service.
Written by a customer while visiting webroot.com
Posted by: Old Mimi
Have had this for many ye
ars and am pleased with this product.
ars and am pleased with this product.
Written by a customer while visiting webroot.com
Posted by: JamesJ
from Seymour IN
Gender:Male
Verified Purchase:Yes
the bottom line is Webroot gets the job done at a reasonable price enough said
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
4
WebRoot - issues
on October 23, 2017
Posted by: HAMW00
I bought the Webroot software update as my subscription had run out. I paid for it on line got the code and uninstalled the original edition and reinstalled the new updated version with the code provided. It told me all was well and accepted the new version. Plus I got the CD in the mail. I did all this on 8/18/17.
However, every time I turn on my laptop, the message pops up from WebRoot that my subscription has expired and I need to uninstall and pay for the new version to reinstall. I DID do that and all is well. When I do scans and such it says that WebRoot is active and up to date. How can I get the pop up notification to stop showing up?
However, every time I turn on my laptop, the message pops up from WebRoot that my subscription has expired and I need to uninstall and pay for the new version to reinstall. I DID do that and all is well. When I do scans and such it says that WebRoot is active and up to date. How can I get the pop up notification to stop showing up?
Response from webroot.comBy Josh P., Online, October 31, 2017
Thanks for bringing this to our attention!
We've created a support case for you to ensure the issue is addressed.
Best Regards,
Josh P.
Digital Care Coordinator
We've created a support case for you to ensure the issue is addressed.
Best Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
4
Fantastic Antivirus
on July 5, 2018
Posted by: Kellie
I’ve recently switched from Avira to Webroot, and before that I was with Avast for a few years. Webroot is overall a really great antivirus. The performance is excellent, so the system does not slow down, and in terms of browsing the internet, I’m always made aware if a site is not secure or if something is attempting to get into the system.
The only complaint I have is that after a couple of weeks of purchasing the full package (after the free trial), the programme glitched, and then said I was unprotected. I then had to purchase the programme again, which wasn’t great, but that’s literally the only bad word I have to say.
Written by a customer while visiting webroot.com
Customer Rating
2
Looks good but interferes with my home network...
on October 1, 2019
Posted by: Fred T
The Interface is nice but I found it interferes with other machines connecting to it on my home network. I am an IT person. When I connect to this W7 machine from others on my network, connection is usually within a second or two. After installing Webroot antivirus, it took 30 - 40 seconds from a Linux machine which is unheard of. As this is unacceptable I turned Webroot off - same thing. I uninstalled it - same thing. I turned off windows firewall - same thing. Something was broken after having Webroot installed. I restored my W7 machine from an image and all is good. so I cannot recommend this product if you have a network.
Written by a customer while visiting webroot.com
Customer Rating
5
Working fine so far.
on January 13, 2020
Posted by: Steve of Troy
I wanted an antivirus software that works quietly, simply and effectively, without constant pestering about upgrades, or urging me to enable features, or constantly congratulating itself for doing its job. So far, I'm happy on all fronts.
Written by a customer while visiting webroot.com
Customer Rating
5
Flawless protection in a simple format.
on April 16, 2020
Posted by: Grayowl
I have used WEBROOT for several years and have no complaints. They have been very helpful when I have called. No hype either. The y just do their job.
Response from webroot.comBy Community, April 21, 2020
This is what we love to hear! Glad that you've had such a positive experience!
Written by a customer while visiting webroot.com