Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,292 Reviews)
Rating breakdown 5,292 reviews
5 Stars
3,737
4 Stars
658
3 Stars
275
2 Stars
151
1 Star
471
78%of customers recommend this product.
(
334 out of
430)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
Waste
on November 1, 2020
Posted by: Margaret t
I was suggested this protection from my local computer shop when I had then clean out my computer causing it to be slow. What I found out later is that it doesn't work with the new Mac OS running system. I took it back to the computer shop and neither them or apple could figure out why it doest work. So Even before my year was up I had to purchase new software for my computer that was compatible with the new Mac OS running system.
Response from webroot.comBy Community, November 4, 2020
I'm sorry to hear that - I hope you've found a service that works bette for you.
Written by a customer while visiting webroot.com
Posted by: Dveater
from South Jordan, Utah
Gender:Female
Verified Purchase:Yes
I purchased this and have tried and tried to get it to download. It won’t open. I keep getting emails that remind me to download it so I try again. I really would rather get all my money back.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from webroot.comBy Community, December 21, 2020
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
worst protection
on November 25, 2021
Posted by: Mitchs01
Faled to protect my Desktop PC from Hackers. They stole thoudsnds of Dollars from my VISA card and checking accounts
Written by a customer while visiting webroot.com
Customer Rating
1
Not good
on July 30, 2023
Posted by: EllieV
Webroot did not find or stop a virus in my computer. I’d like a full refund because I am no longer using it.
Response from webroot.comBy Deep, OpenText, August 1, 2023
We apologize for any dissatisfaction you're experiencing with your purchase. We understand that personal preferences may vary, and we want to ensure your satisfaction. To process a refund, please go to https://www.webroot.com/us/en/online-refund
Thank you for bringing this to our attention, and we appreciate your understanding.
Thank you for bringing this to our attention, and we appreciate your understanding.
Written by a customer while visiting webroot.com
Posted by: tonyys
Thrilled with the peace of mind Webroot SecureAnywhere® AntiVirus brings! With its seamless protection, my digital life feels safer than ever. Thank you, Webroot, for keeping my devices secure!
Written by a customer while visiting webroot.com
Posted by: Anonymous
from Skandia, Michigan
Verified Purchase:Yes
I needed to new our Webroot. It was super simple and the experience was very positive.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: MarkLI
from Milton. FL
Gender:Male
Verified Purchase:Yes
No support when needed. Installed on multiple devices but says i need a subscription which i already paud for.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Posted by: lgibsonjr
I've used Webroot for nearly ten years and never had an issue. It works as advertised and seems to do the job without issue. Good price, good performance = satisfied repeat customer.
Written by a customer while visiting webroot.com