Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3 out of 5
4.3
(5,281 Reviews)
Open Ratings Snapshot
Rating breakdown 5,281 reviews
5 Stars
3,729
4 Stars
657
3 Stars
274
2 Stars
151
1 Star
470
78%of customers recommend this product. 
(
332 out of 428
)
Best Buy Privacy Policy
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
2 out of 5
2
MS Exchange
on December 8, 2025
Posted by: Gary562025
from SC
Gender:Male
Verified Purchase:Yes
Webroot VPN forces Microsoft Outlook to drop out of sync with Microsoft Exchange email server. Suggested corrections not effective.
I would recommend this to a friend!
Value
2 out of 5
2
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Great product
on December 9, 2025
Posted by: Anonymous
from Richardson,TX
Gender:Male
Verified Purchase:Yes
I have used WEBROOT for several years and have had no problems whatsoever. It scans quickly with no noticeable slowdown on my computer. It’s a great virus protection.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Great Value
on December 10, 2025
Posted by: Anonymous
from Ohio
Gender:Female
Verified Purchase:Yes
I've had webroot for a long time. Price is great and it is easy to use. I will keep on using it.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
Poor support
on December 11, 2025
Posted by: 77ilogin
from Montreal Metro Area, Quebec
Gender:Male
Verified Purchase:Yes
Unable to update product after paying and getting no response from support.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting webroot.com
Customer Rating
1 out of 5
1
I'm very disappointed see above review.
on December 11, 2025
Posted by: Anonymous
from Murphy, NC
Verified Purchase:Yes
as best as i can tell i paid for the protection but evidently i was not covered. your info shows i have 305 days still on my plan but my PC isn't protected
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Written by a customer while visiting webroot.com
Ratings-Only Reviews
Based on the average of (2,212) ratings-only reviews
Overall Customer Rating
4.3 out of 5
4.3
Would recommend? Yes
(
4  out of  4
)
Quality
4.6 out of 5
4.6
Value
4.5 out of 5
4.5
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