I have bin using webroot for many years now The service is great and the protection is excellent and I do recommend webroot and there anti virus software to others.
Please with product but unhappy with renewal process. Automated system kept failing and then ended with me ordering two renewals. No way to remove one.
No, I would not recommend this to a friend.
Response from webroot.comBy Webroot Customer Support, December 17, 2024
Thank you for your feedback, we are sorry to see you are having a negative experience with our product.
To address any technical or installation issues, please visit our support resources at https://answers.webroot.com
Was extremely shocked at the significant price increase. Planned on renewing for 2 years, but because of the significant price increase could only get a 1 year, which had a significant price increase, no special offers for renewals.
I would recommend this to a friend!
Response from webroot.comBy The Webroot Team, December 30, 2024
Thank you for sharing your feedback. Our products have a standard price per year, that applies to renewal, but are often sold with a 'welcome' discount for the first year of subscription, which explains the price difference.