Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,288 Reviews)
Rating breakdown 5,288 reviews
5 Stars
3,733
4 Stars
658
3 Stars
275
2 Stars
151
1 Star
471
78%of customers recommend this product.
(
332 out of
428)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Posted by: Lonewolf1836
from Texas
Gender:Male
Verified Purchase:Yes
I have bin using webroot for many years now
The service is great and the protection is excellent and I do recommend webroot and there anti virus software to others.
The service is great and the protection is excellent and I do recommend webroot and there anti virus software to others.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Anonymous
from maryland
Gender:Female
Verified Purchase:Yes
I give you a 3 because your sales unit needs the software to see when someone buys a different Webroot product.
No, I would not recommend this to a friend.
Quality
3
Value
3
Written by a customer while visiting webroot.com
Posted by: NavyGo
Gender:Male
Verified Purchase:Yes
Please with product but unhappy with renewal process. Automated system kept failing and then ended with me ordering two renewals. No way to remove one.
No, I would not recommend this to a friend.
Response from webroot.comBy Webroot Customer Support, December 17, 2024
Thank you for your feedback, we are sorry to see you are having a negative experience with our product.
To address any technical or installation issues, please visit our support resources at https://answers.webroot.com
To address any technical or installation issues, please visit our support resources at https://answers.webroot.com
Written by a customer while visiting webroot.com
Posted by: MV Dennis
from Mission Viejo, Ca.
Gender:Male
Verified Purchase:Yes
I like it because I’ve had no problems and I don’t have to think about it!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
5
it is not completed yet, the system is working on
on December 21, 2024
Posted by: Lerferruis
from Florida
Gender:Male
Verified Purchase:Yes
the installation s not completed yet . the system is working on that
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: Pam14
Verified Purchase:Yes
I did not have any issues with my transaction.
Was extremely shocked at the significant price increase. Planned on renewing for 2 years, but because of the significant price increase could only get a 1 year, which had a significant price increase, no special offers for renewals.
I would recommend this to a friend!
Response from webroot.comBy The Webroot Team, December 30, 2024
Thank you for sharing your feedback. Our products have a standard price per year, that applies to renewal, but are often sold with a 'welcome' discount for the first year of subscription, which explains the price difference.
Written by a customer while visiting webroot.com
Posted by: Zelldog
from Oshkosh, WI
Gender:Male
Verified Purchase:Yes
Awesome software that runs behind the scenes and does not slow my computer down.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Posted by: AndyB
from Los Angeles, CA
Gender:Male
Verified Purchase:Yes
Works very well!
I have 5 computers using it, plus several friends who have taken my advice.
There don't seem to be any virus issue's and its very transparent in operation.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com