Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,458 Reviews)
Rating breakdown 5,458 reviews
5 Stars
3,871
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
351 out of
451)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Disc drive
on June 25, 2024
Posted by: Opps
The product is very good except it came on a disc which I had to copy to thumb drive to get it to my computer
Written by a customer while visiting webroot.com
Customer Rating
5
Great protection
on July 4, 2024
Posted by: SC Realtor
It makes me feel better when I turn on my computer and have the notice that my computer has been protected by Webroot. The information lets me know that I am safe.
Written by a customer while visiting webroot.com
Customer Rating
5
Been using it for years. ..
on July 5, 2024
Posted by: Sodamaker01
Can remember when the likes of Facebook cMe out, couldn't understand why anyone would voluntarily put their personal info on line when I am paying Webroot to keep my info safe, still can't. Thanks Webroot for doing a fine job all these years.
Written by a customer while visiting webroot.com
Customer Rating
5
Good protecton for what I need.
on July 8, 2024
Posted by: Mrs Dee
I had WebRoot for a few years now and I think I would always keep it. I Iike the way it can protect my computer and I can scan it at anytime.
Written by a customer while visiting webroot.com
Customer Rating
3
Troublesome
on July 9, 2024
Posted by: Steel woman
It takes too long to load . I usual have to open it twice . It loses connection during my game play. I do not even use it sometimes.
Written by a customer while visiting webroot.com
Customer Rating
5
Fast easy and uses much less space thannothers
on July 9, 2024
Posted by: LartyB
Glad to have found out about this product from a vendor I bought a new pc from. It’s easy to install, protects up to 3 devices and is priced well below others. I am satisfied I am protected adequately.
Written by a customer while visiting webroot.com
Customer Rating
2
Not as shown
on July 11, 2024
Posted by: Anonymous
from Ca
Gender:Male
My Webroot app on the PC shows that I have up to 3 devices to cover but will not allow addition of my phone.
I would recommend this to a friend!
Quality
2
Value
5
Response from webroot.comBy Webroot Customer Support, July 12, 2024
Thank you for your feedback. You should be able to activate the mobile app as one of your 3 devices.
Please check this article on how to activate your mobile subscription: https://answers.webroot.com/webroot/ukp.aspx?pid=10&app=vw&vw=1&solutionid=3757.
We appreciate your patience and look forward to assisting you.
Please check this article on how to activate your mobile subscription: https://answers.webroot.com/webroot/ukp.aspx?pid=10&app=vw&vw=1&solutionid=3757.
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com
Customer Rating
3
I DON'T UNDERSTAND HOW TO USE IT
on July 14, 2024
Posted by: JUSTJMG
DOESN'T HELP ME AS I DO NOT KNOW WHAT IT IS DOING OR HOW TO SET IT UP
Response from webroot.comBy Webroot Customer Support, July 15, 2024
Thank you for submitting your rating. It looks like your experience with Webroot fell short of expectations and we are sorry for this.
To address any issues you may have encountered, please visit https://answers.webroot.com.
We appreciate your patience and look forward to assisting you.
To address any issues you may have encountered, please visit https://answers.webroot.com.
We appreciate your patience and look forward to assisting you.
Written by a customer while visiting webroot.com