Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,288 Reviews)
Rating breakdown 5,288 reviews
5 Stars
3,733
4 Stars
658
3 Stars
275
2 Stars
151
1 Star
471
78%of customers recommend this product.
(
332 out of
428)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
2
Not worth the money!!
on September 14, 2023
Posted by: Queen1967
I can never rell if Webroot is working. My laptop has been comprimised 2 times since I have been using Webroot, also I have to keep reinstalling it on my phone! Pretty much a waste of money!!
Response from webroot.comBy Deep, OpenText, September 15, 2023
We're sorry to hear that you're experiencing issues with our product, and we apologize for any inconvenience caused. We take customer feedback seriously, and we'd like to learn more about the specific problem you're facing. Please provide us with more details regarding the issues you're encountering, including any error messages or steps to reproduce the problem to our team at https://www.webroot.com/us/en/support/contact Your satisfaction is our priority, and we appreciate your feedback as it helps us improve our products and services. Thanks
Written by a customer while visiting webroot.com
Customer Rating
1
Webroot was no protection against hacker
on September 16, 2023
Posted by: Hacked and disgusted
from Princeton, NJ
I have antivirus and ID protection but a hacker took overmy computer and stole my banking info
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, September 22, 2023
We're sorry to hear that you're experiencing issues with our product, and we apologize for any inconvenience caused. We take customer feedback seriously, and we'd like to learn more about the specific problem you're facing. Please provide us with more details regarding the issues you're encountering, including any error messages or steps to reproduce the problem to our team at https://www.webroot.com/us/en/support/contact Your satisfaction is our priority, and we appreciate your feedback as it helps us improve our products and services. Thanks
Written by a customer while visiting webroot.com
Posted by: Bell Ringer
Verified Purchase:Yes
Easy to renew subscription Activated immediately on payment. Feel secure for another tear
Written by a customer while visiting webroot.com
Posted by: TommyC
from UK
Verified Purchase:Yes
Easy to use security software that gives me confidence my device is protected against viruses & malware. Easy to install and set up.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
Great security
on September 19, 2023
Posted by: tramy
Have used Webroot for at least 15 years, have never had any security issue on my computer.
Written by a customer while visiting webroot.com
Customer Rating
2
Lack of information
on September 20, 2023
Posted by: Judyr
I already did but will again. You don’t send me enough info on what you are doing to protect my computer, etc. I’ ve only had a short report. I want to know everything you’re covering and what the outcome is.
Response from webroot.comBy Deep, OpenText, September 29, 2023
Thank you for choosing our product! We understand that getting started can sometimes be confusing, but don't worry, we're here to help. To assist you effectively, please provide us with more information about the product you purchased and the specific areas you need assistance with by going to https://www.webroot.com/us/en/support/contact we'll be happy to provide the necessary guidance
Written by a customer while visiting webroot.com
Customer Rating
5
Always Protected
on September 21, 2023
Posted by: Bob56
I've not had a significant issue related to a virus with both my personal and business PC's since employing Webroot. Just renewed and plan to continue utilizing Webroot going forward.
Written by a customer while visiting webroot.com
Posted by: Sky peeper
from Elmer Louisiana
Gender:Male
Verified Purchase:Yes
Everything is working fine and I am glad that I choose this product.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting webroot.com