Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,461 Reviews)
Rating breakdown 5,461 reviews
5 Stars
3,874
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
352 out of
452)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Great product.
on August 8, 2023
Posted by: Proy
Been using Webroot for several years and works as promised easy to set up easy to use and stops those nasties in their tracks.
Written by a customer while visiting webroot.com
Customer Rating
2
Not working as well as it had been
on August 8, 2023
Posted by: Mar mar
My web root was working great until recently. Now when I open app , it does a scan and tells
Me how to make my safari secure and secure my passwords but I’m
Unable to
Search on the webroot sight like I was before . Can u help?
Me how to make my safari secure and secure my passwords but I’m
Unable to
Search on the webroot sight like I was before . Can u help?
Response from webroot.comBy Deep, OpenText, September 15, 2023
We're sorry to hear that you're experiencing issues with our product, and we apologize for any inconvenience caused. We take customer feedback seriously, and we'd like to learn more about the specific problem you're facing. Please provide us with more details regarding the issues you're encountering, including any error messages or steps to reproduce the problem to our team at https://www.webroot.com/us/en/support/contact Your satisfaction is our priority, and we appreciate your feedback as it helps us improve our products and services. Thanks
Written by a customer while visiting webroot.com
Customer Rating
1
Very disappointed
on August 8, 2023
Posted by: Viggo
I regret buying your product. Every time I try to open your app, I have to enter the keycode product number, my name as if I'm registering for the first time. I have tried to contact you via email, and when you respond, I have to login to my account to see what you wrote....which I can't do half of the time. My husband had the same problem with the app on his phone. I'm not sure if the protection is still working like you advertised. But I'm going to buy a different product just incase.
Response from webroot.comBy Deep, OpenText, September 15, 2023
We're sorry to hear that you're experiencing issues with our product, and we apologize for any inconvenience caused. We take customer feedback seriously, and we'd like to learn more about the specific problem you're facing. Please provide us with more details regarding the issues you're encountering, including any error messages or steps to reproduce the problem to our team at https://www.webroot.com/us/en/support/contact Your satisfaction is our priority, and we appreciate your feedback as it helps us improve our products and services. Thanks
Written by a customer while visiting webroot.com
Posted by: Call
from Michigan
Verified Purchase:Yes
Webroot is a create product to keep my computer safe.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
Incredible Security!
on August 10, 2023
Posted by: Emme
The protection from WEBROOT has relieved my fears re internet safety, The frequent scanning is a real plus. I highly recommend it without reservation!
Written by a customer while visiting webroot.com
Customer Rating
5
Great Product
on August 11, 2023
Posted by: 1982
I have had no issues and have been using Webroot for a lot of years!
Written by a customer while visiting webroot.com
Customer Rating
3
It appears that all has been corrected
on August 11, 2023
Posted by: Jfrein
However, I received a Webroot Secure Anywhere disc in the mail. Not sure why I received it. ???? Is my Webroot installed??
Written by a customer while visiting webroot.com
Customer Rating
3
Can't log on to website
on August 11, 2023
Posted by: Remy
I have tried numerous times to log on to Webroot but it always says my log in information is correct. I think clicked on "forgot password" hoping to rest it and it says that I will receive an email with instructions for changing it. However, I never receive an email
Written by a customer while visiting webroot.com