Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,461 Reviews)
Rating breakdown 5,461 reviews
5 Stars
3,874
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
352 out of
452)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
3
I don’t think I have ever had a worse experiences!
on July 11, 2023
Posted by: Desmond
Verified Purchase:Yes
Your sites are horribl4e to include this one Itated you sl
1for trying but not a three!! I have been ardent supporter for many years but no more!!
1for trying but not a three!! I have been ardent supporter for many years but no more!!
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, July 13, 2023
We're sorry to hear that you're experiencing issues with our product, and we apologize for any inconvenience caused. We take customer feedback seriously, and we'd like to learn more about the specific problem you're facing. Please provide us with more details regarding the issues you're encountering, including any error messages or steps to reproduce the problem to our team at https://www.webroot.com/us/en/support/contact Your satisfaction is our priority, and we appreciate your feedback as it helps us improve our products and services. Thanks
Written by a customer while visiting webroot.com
Posted by: He Be
from Washington DC
Verified Purchase:Yes
Easy to install, no maintenance required, it updates itself. It is lightweight, don't even notice it is installed. Zero problems. Zero infections in 6 years. Highly recommend!!!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
Excellent AntiVirus
on July 15, 2023
Posted by: ChrisM2023
Works seamlessly and quietly in the background, without slowing internet processing. We're very happy with Webroot and will stay with this antivirus protection. We utilized Webroot for 2-3 years and then tried another top-rated service, but found it seriously slowed our internet activity. We had to try another product to truly understand how well Webroot performs. Highly recommend!
Written by a customer while visiting webroot.com
Posted by: Deborah L
Verified Purchase:Yes
Hard to figure out if you got it installed. Otherwise, works well.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: d justice
Verified Purchase:Yes
Used this company before good protection don't know why libk for free trial didn't install right
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
Internet Security
on July 18, 2023
Posted by: Don74
I have used Webroot for many years. I thought that I would try a VPN instead. Had to install their search engine. Now I can't get it out of my computer. Had over 600M clogging up so my speed was very low. Fortunately I only took the VPN on a 30 day trial. I switched back to Webroot, got the crap cleaned out, and my computer works as it should.
Written by a customer while visiting webroot.com
Customer Rating
5
Great help!
on July 20, 2023
Posted by: Leni
Webroot has actually caught a few things trying to hack into my system.
Thank you for helping to save me!
Thank you for helping to save me!
Written by a customer while visiting webroot.com
Customer Rating
2
Already paid for Webroot.
on July 22, 2023
Posted by: krabbegirl
from Seneca SC
I have it on my PC, but need to download on my IPhone. Webroot makes it impossible to do even though I’m supposed to get it on 3 devices. I’m going to switch companies when this year is up. Webroot has been my service for years.
No, I would not recommend this to a friend.
Response from webroot.comBy Deep, OpenText, August 1, 2023
Thank you for choosing our product! We understand that getting started can sometimes be confusing, but don't worry, we're here to help. To assist you effectively, please provide us with more information about the product you purchased and the specific areas you need assistance with by going to https://www.webroot.com/us/en/support/contact we'll be happy to provide the necessary guidance
Written by a customer while visiting webroot.com