Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,288 Reviews)
Rating breakdown 5,288 reviews
5 Stars
3,733
4 Stars
658
3 Stars
275
2 Stars
151
1 Star
471
78%of customers recommend this product.
(
332 out of
428)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
4
Virus
on June 18, 2023
Posted by: Dink
I have had one virus that tried to lock down my computer, but thankfully I managed to get out of it. It said it was Microsoft and it locked up the ability to use the computer. I shut it totally down for about 5 minutes and turned it back on. My question is, how did this virus get past Webroot?
Written by a customer while visiting webroot.com
Posted by: David Roewe
from New Mexico
Verified Purchase:Yes
Webroot works great in my home office, but when I go on the road, I constantly get pop ups. I thought Webroot would eliminate these?
Response from webroot.comBy Deep, OpenText, July 7, 2023
Hello, I'm sorry you are having issues with our product.
If you need support, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
Written by a customer while visiting webroot.com
Customer Rating
5
Doing Just Fine
on June 19, 2023
Posted by: plainjane
I've been using this product for about 3-years on my devices. Really liking it! THANKS.
Written by a customer while visiting webroot.com
Customer Rating
3
not simple
on June 20, 2023
Posted by: govner
No problem installing on my desk top but still won't install on my phone
Response from webroot.comBy Deep, OpenText, July 7, 2023
Hello, I'm sorry you are having issues with our product.
If you need support, please go to https://www.webroot.com/us/en/support/contact.
We will be more than happy to assist you.
Written by a customer while visiting webroot.com
Customer Rating
3
Not the same speed since downloading
on June 20, 2023
Posted by: SNFN
My automatic connect to the internet fails since downloading. Have to restart or troubleshoot to find my personal Wi-Fi and reconnect manually. Connecting to internet is slow and moving between sites is slow. Loading pages has slowed down.
Response from webroot.comBy Deep, OpenText, July 7, 2023
We're more than happy to help you with this by reaching out to our free support through a ticket or over the phone.
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
We have very low wait times and a fast response rate
https://www.webroot.com/us/en/support/contact
Thanks!
Written by a customer while visiting webroot.com
Customer Rating
5
Simply the best!
on June 23, 2023
Posted by: Glow
Absolutely delighted with Webroot. Don’t accept anything but the best!
Written by a customer while visiting webroot.com
Customer Rating
5
Great Protection
on June 25, 2023
Posted by: Orell
So far the product has protected my devices and I have had no problems.
Written by a customer while visiting webroot.com
Customer Rating
5
Snug as a Bug in a Rug
on June 25, 2023
Posted by: EDDDDDD
Webroot has been on the job here at my computer. I have had several attempts to infect my machine but the protection of webroot has prevented them all. I do appreciate not having to take my machine in to the Geek Squad for a cleansing.
In a nutshell Webroot has done the job that it was paid to do.
In a nutshell Webroot has done the job that it was paid to do.
Written by a customer while visiting webroot.com