Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,458 Reviews)
Rating breakdown 5,458 reviews
5 Stars
3,871
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
351 out of
451)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
Decent product with no support to get installed
on September 8, 2021
Posted by: Bob F.
from California
Gender:Male
Verified Purchase:Yes
I purchased webroot 1 year go and was satisfied with the performance. However, the renewal process has gone terribly wrong. I purchased the renewal on-line and it would not load. I wrote for help and a disk showed upon the mail. I loaded the disk and tried again to update Webroot. No luck. I have contacted Webroot technical support via their messaging site and of this writing have not gotten any response.
No, I would not recommend this to a friend.
Quality
2
Value
1
Written by a customer while visiting webroot.com
Customer Rating
1
Worst protection I’ve experienced
on September 9, 2021
Posted by: TracyH
For the 1st time since I’ve used Webroot my computer was hacked into right in front of my very eyes. The hacker deleted everything off of my computer. Went through all my pictures. I seen them scrolling through every album and clicking on certain pictures. Also got into my banking. I had to cancel all my bank accounts and credit cards as well as my investments. I haven’t been able to use my computer at all as I have to take it in to have cleaned out. So therefore I’m paying for a service that I cannot use.
Written by a customer while visiting webroot.com
Customer Rating
5
Internet protection
on October 2, 2021
Posted by: pa pa og
In an internet insecure world , your product hopefully will protect me.
Thank you! ld
Thank you! ld
Written by a customer while visiting webroot.com
Posted by: Korean user
from Seoul, Korea
Gender:Male
Verified Purchase:Yes
So far it's running seamlessly. The interface is simple and intuitive.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting webroot.com
Posted by: Tenajj
from NH
Gender:Female
Verified Purchase:Yes
I've been using webroot for many years, but this time I was charged $9.99 for a CD that I did not request..I downloaded this and now being charged for something I don't need?
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
5
So far so good!
on October 10, 2021
Posted by: NR Truckee
Been using Webroot for years and am really happy.
Thanks for the great service.
Thanks for the great service.
Written by a customer while visiting webroot.com
Customer Rating
5
Working as advertised
on October 10, 2021
Posted by: Jacquez
Web Root has kept my computer pretected and clean for over three years now. I am OK with that!!!
Written by a customer while visiting webroot.com
Posted by: Danno
Gender:Male
Verified Purchase:Yes
Great product no problems with my pc's since I used webroot.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com