Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,324 Reviews)
Rating breakdown 5,324 reviews
5 Stars
3,762
4 Stars
662
3 Stars
276
2 Stars
152
1 Star
472
78%of customers recommend this product.
(
339 out of
435)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
Antivirus
on November 30, 2022
Posted by: Melliej
Never use them again. Does not work I bought virus protection can’t even get in touch with them other than email then they don’t help you with your problem. They just want your money. It never worked on my computer. Webroot suxs
Response from webroot.comBy Community, December 1, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Safe and Sound
on December 2, 2022
Posted by: MikeyMouse
I am in an apartment where it’s kinda an open internet that a lot can use And because of that I trust Webroot to keep me safe . Last knight we root popped up and said attack stopped. When I got to webroot I found 29 things had been stopped
Written by a customer while visiting webroot.com
Customer Rating
5
Seemless and easy to use
on December 3, 2022
Posted by: MaryW
I'm not tech savvy sometimes, but this program is easy to install and use. It runs in the background and does not interfere with my computer use like some of them do.
Written by a customer while visiting webroot.com
Customer Rating
4
Good protection all around!
on December 4, 2022
Posted by: Anonymous
I have use Webroot Antivirus for probably over 5 years now and I'm very satisfied!
Written by a customer while visiting webroot.com
Customer Rating
5
Repeat customer
on December 4, 2022
Posted by: DianneD
I’ve had web root for about 5 years and have been very pleased with the level of protection. However, I must say that this last time when I renewed online, it was quite a process and it took me several tries/days to get the renewal downloaded to my laptop.
Written by a customer while visiting webroot.com
Customer Rating
4
Disappointed
on December 8, 2022
Posted by: Songbird
I did have my problem solved. However, the Teck person helping me just left and never said/wrote anything. So I had to go back in and make sure my problem was solved. In the past the Teck person left a note/text/chat message that they fixed the problem and all is well.
Written by a customer while visiting webroot.com
Customer Rating
3
Its ok
on December 9, 2022
Posted by: Moosie
It is ok just cost way too much year after year after year having to pay over and over again
Response from webroot.comBy Community, December 12, 2022
Thank you for the feedback - I'll bring this critique to our team for review.
Written by a customer while visiting webroot.com
Customer Rating
5
I am very pleased
on December 11, 2022
Posted by: Karen Michelle
Thank you for doing a good job. I am pleased with the behind the scenes work that you do.
Written by a customer while visiting webroot.com