Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,324 Reviews)
Rating breakdown 5,324 reviews
5 Stars
3,762
4 Stars
662
3 Stars
276
2 Stars
152
1 Star
472
78%of customers recommend this product.
(
339 out of
435)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Posted by: Frank2
Verified Purchase:Yes
Was unable to accomplish setting up an account and installing webroot on the desired computer.
Response from webroot.comBy Community, September 23, 2022
1) Download Webroot on the computer using our official download page: https://www.webroot.com/us/en/home/products/wsa-installer-download
2) Open the software, click the "cog/settings" icon
3) Go to "My account"
4) Add the subscription code that you received upon purchase into the keycode field
5) Your account should now be fully active on your computer!
2) Open the software, click the "cog/settings" icon
3) Go to "My account"
4) Add the subscription code that you received upon purchase into the keycode field
5) Your account should now be fully active on your computer!
Written by a customer while visiting webroot.com
Customer Rating
5
Great antivirus!!!
on September 23, 2022
Posted by: Bohdan
from Lviv region, Ukraine
This antivirus is very light and fast, I am satisfied with the work. Greetings from Ukraine
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Posted by: Keyman
from Mid-Michigan
Verified Purchase:Yes
Unable to use on my new HP laptop, incompatible with S-mode
No, I would not recommend this to a friend.
Response from webroot.comBy Community, October 3, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
Webroot is disappointing
on September 24, 2022
Posted by: NancyWB
I cannot access webroot. I cannot get a new password. I'm not able to access anyone to help me! This is most frustrating! I will try again Monday to get a person to speak with.
Response from webroot.comBy Community, October 3, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Anonynmous
Verified Purchase:Yes
Webroot did well finding the virus. I get a notification on my screen everytime with a command prompt. Webroot also tells where to find the virus. However it does not help with the removal.
Response from webroot.comBy Community, October 3, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: CLMcCoy
from Arkansas
Verified Purchase:Yes
Great product quick and easy download. Works great.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5
The Bestess!
on October 1, 2022
Posted by: C.H.3
I have used several different spyware programs in the past and there is no competition to Webroot. It has protected my devices and it has never slowed any of my devices down. Webroot is the only program I use, period!!!
Written by a customer while visiting webroot.com
Customer Rating
3
Virus problems?
on October 3, 2022
Posted by: Nettyjo
I do not know which of your products I have recently renewed, just Webroot Secure Anywhere. There was McAfee on my computer from some other purchase apparently that continually broke in asking me to renew and telling me I have 5 Trojan viruses!!! Do I actually have these on my computer?
Response from webroot.comBy Community, October 18, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com