Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,461 Reviews)
Rating breakdown 5,461 reviews
5 Stars
3,874
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
352 out of
452)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
Prevents access to internet
on July 23, 2022
Posted by: Greg_in_Denver
I can’t use this product on any of my devices because it prevents access to the internet. I have to turn it off every time I want to use any app or browser that connects to the internet.
Response from webroot.comBy Community, July 29, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
Transcription
on July 24, 2022
Posted by: Lou Ryan
You sent me 2-CDs which I can not download into my computer so they are useless to me. Can I return them to you and get my money back!
Response from webroot.comBy Community, July 29, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Does what it says.....
on July 24, 2022
Posted by: Winty
Used this for years now and wouldn't consider anything else, it just gets on with it with no problems!
Written by a customer while visiting webroot.com
Posted by: M. Reid
from Dekalb, Illinois
Verified Purchase:Yes
Webroot did not remove adware. It did nothing. I would not recommend this product.
Response from webroot.comBy Community, July 29, 2022
Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
4
Had good protection without interfering with use
on July 26, 2022
Posted by: Baggs
I called snd left message and sent an email requesting help and have not ever heard back..Had trouble setting up and used all five accounts three in error and would like to go back and set up the other three...could someone contact me and help me get my account set up properly...
Written by a customer while visiting webroot.com
Customer Rating
3
Chromebook
on July 28, 2022
Posted by: Dino60
from CA
I am having A hard time getting this on my Chromebook. I'm still trying but can't get it taken care of
I think it's good what can I say for only one day
I think it's good what can I say for only one day
No, I would not recommend this to a friend.
Response from webroot.comBy Community, July 29, 2022
We have a specific software for chromebook - please reach out to our team to see if we can swap the software that you have: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
An excellent product...
on August 2, 2022
Posted by: Kipp
I have never had any untoward incursions from viruses or malware since starting to use Webroot. I recommend it highly.
Written by a customer while visiting webroot.com
Customer Rating
5
Works Well
on August 2, 2022
Posted by: SFBBBB
I had Tunnel Bear but it conflicted with my other programs, so I switched to Webroot - no problems anymore.
Written by a customer while visiting webroot.com