Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3 out of 5
4.3
(5,320 Reviews)
Open Ratings Snapshot
Rating breakdown 5,320 reviews
5 Stars
3,760
4 Stars
661
3 Stars
276
2 Stars
152
1 Star
471
78%of customers recommend this product. 
(
339 out of 435
)
Best Buy Privacy Policy
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Great Product!
on January 27, 2022
Posted by: Westwindsouth
I have been using Webroot Antivirus software for several years and it is by far the best antivirus software that I have used. It doesn’t slow down the computer like Norton. I highly recommend it!
Written by a customer while visiting webroot.com
Customer Rating
4 out of 5
4
Disappointed
on January 28, 2022
Posted by: Lee22
Verified Purchase:Yes
oh so disappointed.....did not STOP--This page isn't responding
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Better than other Antivirus software I've used
on January 29, 2022
Posted by: J Benjamin
I was frustrated with another antivirus software I bought. It would have pop-ups to buy it when I already had. There were times it was a pain to use and update. It would also shutdown software I was running. I would have to jump through crazy hoops to get it to recognize that software. And, there were times I was certain it was slowing my computer down.
My one year purchase expiration was approaching in a couple months, and I kept hearing good things about Webroot. I did some research on it and was impressed with what I found. I canceled my other antivirus software early and bought Webroot.
It immediately found something lurking in my system the other software didn't find. And, It was so easy to use!
I was a bit nervous at first because of my negative experience with the other software. But, it didn't hog system resources, it didn't shutdown software I was using, and it didn't try to get me to buy it when I already had.
I didn't even notice it running in the background. There has not been any problem using it all. I'm really happy with it.
My wife had a different antivirus on her computer than I had previously. It had a bunch of pop-ups and was hard to use. She saw what I went through before and after using Webroot. She happily killed the subscription she had and installed Webroot also.
She is happy that it is super easy to use and does not constantly hit her with pop-ups.
We love this product! I highly recommend it to others. <3
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Trust
on January 29, 2022
Posted by: G Green
from California
Verified Purchase:Yes
I’m thrilled to have Webroot installed again. I feel that I can trust my computer to be secure and run efficiently!
I would recommend this to a friend!
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Easy Protection
on January 30, 2022
Posted by: Ski Chef
Webroot does it's job easily and efficiently. My only issue is I received an offer to upgrade to better protection, when I finally got around to doing it things got confusing with several options so I'm not sure if I really got the deal that was offered. When I did install the upgrade I lost 5-6 months of service already paid for (not a lot of $$ no big deal, but a customer could conceivably lose a whole years subscription if they upgraded at the wrong time). I am super happy with Webroot, please don't get caught up in over marketing your product. I've always liked your down to earth simple approach.
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
My review
on January 31, 2022
Posted by: Lorenzo
No problems and scans my laptop quite well. Feeling quite safe!
Written by a customer while visiting webroot.com
Customer Rating
3 out of 5
3
Good but sometimes struggle to get it to work
on February 1, 2022
Posted by: Kimberly P.
At first this was working on my Macbook perfectly. Then, after about a month or 2, when the Macbook was updated, it stopped scanning. So not the best if it can't keep up with Macbook updates.
Response from webroot.comBy CommunityFebruary 7, 2022
Please reach out to our support team so that they can get the scanner working once again: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5 out of 5
5
Ideal Anti-Virus.
on February 3, 2022
Posted by: Woody, NYC.
from NYC
Verified Purchase:Yes
Awesome! Great choice for my cell phone. I would recommend it to a friend.
I would recommend this to a friend!
Written by a customer while visiting webroot.com
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