Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,458 Reviews)
Rating breakdown 5,458 reviews
5 Stars
3,871
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
351 out of
451)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
many year user
on August 24, 2020
Posted by: Slithytove
from Massachusetts
Gender:Male
I have used Webroot for many years. Easy to use for the Luddite that I am. Excellent customer service. Clearly presented and available on the phone to talk with. Let them handle the tech issues and enjoy using your computer.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting webroot.com
Customer Rating
1
Horrible. Unreliable.
on September 24, 2020
Posted by: Mr. Traber
I had to disable the software. When it would go offline, I was having to reboot. Could not stand the interruptions.
I tried to review with zero stars, but you won't let me.
I tried to review with zero stars, but you won't let me.
Response from webroot.comBy Community, September 28, 2020
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
Doesn't Work With Email
on September 25, 2020
Posted by: JMBulldog
I still use windows 7 which includes outlook email...after installing this software I could not receive or send email, thererore, I do not use it. Wish I would have known this before hand.
Response from webroot.comBy Community, September 28, 2020
That is definitely not an expected result! Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
3
hard
on October 10, 2020
Posted by: BRENDuh
I have used webroot for a few yrs now,, this yr I had trouble removing and entering my new nu.. I still get a message everyday telling me to renew or uninstall my webroot,, it is very annoying. I am not sure I will buy it again, It always done a good job, and price is good, I have two computers.I am not even sure if I have coverage or not and what is covered. not happy with it this yr..
Response from webroot.comBy Community, October 13, 2020
Please reach out to our support team for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
1
Didn’t work.
on October 31, 2020
Posted by: Anonymous
Downloaded the software 4 times on a new computer and it gave no directions on how to launch the program. I gave up and went with another program.
Response from webroot.comBy Community, November 4, 2020
Please reach out to our support team for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
4
Great protection
on December 14, 2020
Posted by: rayoerg
Webroot is an excellent product except when I try to back up files. I have tried to sign up for an account but I still get rejected.
Response from webroot.comBy Community, December 21, 2020
Please reach out to Webroot support for assistance: http://webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Posted by: Jinks
from Fort Smith Ark
Gender:Female
Verified Purchase:Yes
Love the safe feeling I have now with Webroot protecting my PC. Highly recommended and will be renewing my membership.
I would recommend this to a friend!
Quality
5
Value
5
Response from webroot.comBy Community, December 21, 2020
Thanks so much for leaving us a review - stay safe out there!
Written by a customer while visiting webroot.com
Customer Rating
5
Awesome Product
on December 15, 2020
Posted by: Frostbyte
I highly recommend this product for any first time user or technical user. It helps protect your PC.
Response from webroot.comBy Community, December 21, 2020
Thanks so much for leaving us a review - stay safe out there!
Written by a customer while visiting webroot.com