Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,458 Reviews)
Rating breakdown 5,458 reviews
5 Stars
3,871
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
351 out of
451)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
I got my computer back. . .
on March 25, 2020
Posted by: Jeffer
For the longest time I had been using Trend Micro Security to protect my computer. As time went on. . .I noticed my computer was running slower and slower, sometimes to the point of my computer freezing up completely, especially when a security scan was being performed. At first, I wasn't sure why. My computer is an older, lower performance one (Dell with i5 Pentium processor) and only has 4 GB of RAM, so I suspected the computer updates might be overtaxing my system with higher demands of memory. However, I also had my doubts that this slowdown should be as severe as it was since I don't run multiple programs that suck up memory like some electronic vampire. After doing some research, I began to think it might be because of my current viral protection program.
When my contract was up with Trend Micro, I decided to take a look at other virus protection programs. I spent a good amount of time researching. I didn't need anything fancy, and being that I didn't have a whole lot of RAM, I wanted a program that was less demanding on memory. In the end I decided to give WEBROOT a try, and I am glad I did.
Installation was quick and easy. I had it installed and up and running in a matter of minutes. Upon opening the program to see what was what, I was pleased with how the WEBROOT menus were simple and to the point, nothing confusing, so navigating them and configuring the program to run as I wanted was "a piece of cake." What really surprised me was how little I noticed when a scan was running in the background. It didn't slow down my computer much, if at all. The time for the scan isn't too bad either, takes an average of 17 minutes to scan my whole computer. With Trend Micro Security, a full scan was taking up to 3 hours, and during that time, I could barely run any programs; even just surfing the web would cause freeze-ups, which was extremely frustrating. With WEBROOT, my computer is running as fast as what it used to many years ago, and still haven't had any viral issues nor issues with WEBROOT interfering with any of my other programs.
For me, deciding to try out WEBROOT was money well spent. I was thinking I would have to get a new computer because of how it was constantly freezing up because of how all my computer memory being hogged by Trend Mirco Security. But now, I can wait a little longer :)
Response from webroot.comBy Community, March 26, 2020
Wow, thank you so much for writing such a detailed review! I really appreciate all the time you took to describe your experience coming to Webroot!
Written by a customer while visiting webroot.com
Customer Rating
5
Best on the Market.
on March 29, 2020
Posted by: LynnC
Webroot Anywhere is so relaxing known that they have your back always.
Thanks Webroot!
Thanks Webroot!
Sincerely,
Lillian Covernale
Lillian Covernale
Response from webroot.comBy Community, April 6, 2020
We do have your back! You're safe with us!
Written by a customer while visiting webroot.com
Customer Rating
5
Running slow
on April 1, 2020
Posted by: happyuser123
I had to tune up my laptop every few months, but know I don't have to.
Response from webroot.comBy Community, April 6, 2020
This is what we love to hear! Thanks for the review.
Written by a customer while visiting webroot.com
Customer Rating
5
Previous use on old computer...Was Great!
on April 4, 2020
Posted by: Webb
Using the Webroot security for my old computer for a number of years was a great experience. On occasion I would do a "manual scan" as my computer was turned off when not in use. Webroot would scan, find, and correct anything harmful to my computer...Excellent product!
Response from webroot.comBy Community, April 6, 2020
Glad to hear you've had a great experience with Webroot! Thanks for the review.
Written by a customer while visiting webroot.com
Customer Rating
5
Service
on April 5, 2020
Posted by: lqqker93033
I had received excellent service. I’m very glad that I purchased the service. It’s money well spent.
Response from webroot.comBy Community, April 6, 2020
Glad to hear it! Thanks so much for the review!
Written by a customer while visiting webroot.com
Customer Rating
5
works for me
on April 6, 2020
Posted by: exlogger
Have been using for about 6 months and I'm very satisfied with webroot it's very fast works in the background simple to use
Response from webroot.comBy Community, April 10, 2020
Webroot was designed to be non-intrusive while giving you excellent protection online! Thanks for the review!
Written by a customer while visiting webroot.com
Customer Rating
5
It's no use to me any more
on April 10, 2020
Posted by: Carmaline
I renew my subscription in March. A few days later my laptop died. I now have a Lenovo Chromebook and it can't use Webroot. So, I'm not using this anymore.
Response from webroot.comBy Community, April 15, 2020
Yeah, there are very few antivirus options for the chromebook due to the nature of that OS. I hope you enjoyed using Webroot while it was useful!
Written by a customer while visiting webroot.com
Customer Rating
5
Works good
on April 10, 2020
Posted by: Cannoneer
No problems with spam, viruses, etc. So it's working as promised. Haven't used it long enough to evaluate questions below.
Response from webroot.comBy Community, April 15, 2020
I'm sure you will be satisfied in the long run as well! Thanks for leaving us a review.
Written by a customer while visiting webroot.com