Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,469 Reviews)
Rating breakdown 5,469 reviews
5 Stars
3,880
4 Stars
674
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
355 out of
455)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
4
The Optimum Protection I have experienced
on December 21, 2019
Posted by: My Name
It is> very light in terms of resources, very strong and versatile in terms of protection manners, very effective, very simple to use. still, after three days of constant attacks, it could fail down, unless you take measures in the meantime. but three days is a lot of time, watching attacker after attacker failing down.
Written by a customer while visiting webroot.com
Customer Rating
4
Renewal.
on December 21, 2019
Posted by: Davidzam
I renewed service on two computers but I’m co to using to receive notices to few once again.
Written by a customer while visiting webroot.com
Customer Rating
3
Repetitive
on December 22, 2019
Posted by: Big Dick
I renewed my subscription after it expired but I keep getting a notice that your service has expired and to renew the account. It is irritating.
Written by a customer while visiting webroot.com
Customer Rating
1
Drop o
on December 22, 2019
Posted by: Sucker
Since it was installed with carbonate my computer has been getting many unwanted adds and slowed down my computer making it virtually unusable
Written by a customer while visiting webroot.com
Customer Rating
4
Good Value
on December 23, 2019
Posted by: No1Diddyking
I have used several other software packages and have compared them to Webroot. Webroot is a good value compared to these other packages and gives a reliable product. The only negative I have is sometimes there is a extended lag time when I'm going to a website that I consider to be caused by Webroot checking the downloaded bytes.
Response from webroot.comBy Community, December 30, 2019
Hey there - Thanks for the review!
Hmm, browser lag should definitely not be caused by anything Webroot is doing in the background. Perhaps a browser plugin like an adblocker?
If you do suspect it's Webroot related, please contact our support team: https://www.webroot.com/us/en/support/home-contact
Thanks!
Hmm, browser lag should definitely not be caused by anything Webroot is doing in the background. Perhaps a browser plugin like an adblocker?
If you do suspect it's Webroot related, please contact our support team: https://www.webroot.com/us/en/support/home-contact
Thanks!
Written by a customer while visiting webroot.com
Customer Rating
3
Good protection but....
on December 24, 2019
Posted by: Ace Engr
I guess your product works fine. I have not been infected since I got it over a year ago. It i supposed to be usable for up to three machines, but my wife and I could not find directions for loading my version on her laptop. You should make that easier or stop offering it.
Response from webroot.comBy Community, December 30, 2019
Hey there, I'm sorry to hear you've had difficulty getting Webroot onto another computer. Please contact our support team so they can help walk you through the process: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
4
It’s koo
on December 24, 2019
Posted by: Leftnut
They pop up like crazy every time am doin a search or work they pop up it’s crazy but they do there job
Response from webroot.comBy Community, December 30, 2019
Thank you for the review! I'm curious what you mean by "They pop up"?
Written by a customer while visiting webroot.com
Customer Rating
1
Can't install
on January 3, 2020
Posted by: jayray
It didn't install online and now not with the CD either
Response from webroot.comBy Community, January 6, 2020
I'm sorry to hear you're having difficulties installing Webroot. Please give our support team a call or send them an email via this link: https://detail.webrootanywhere.com/servicewelcome.asp
They'll help you get all set up!
-Webroot Community Specialist
They'll help you get all set up!
-Webroot Community Specialist
Written by a customer while visiting webroot.com