Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,469 Reviews)
Rating breakdown 5,469 reviews
5 Stars
3,880
4 Stars
674
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
355 out of
455)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Great protection!
on December 1, 2019
Posted by: Janice G
Great protection! This software does what it advertises and does not slow my computer down.
Response from webroot.comBy Community, December 9, 2019
Thanks for your review! Webroot is by far the most lightweight antivirus solution on the market - no more RAM or CPU hogging to keep you protected. Glad you're finding that to be true!
Written by a customer while visiting webroot.com
Customer Rating
2
disappointed
on December 2, 2019
Posted by: thecorn
It was very easy to download, but unfortunately I started having issues with my laptop immediately. I was unable to print any sort of download, it would randomly close all of the tabs (and I wasn't able to recover them, had to re-look everything up), laptop would reboot itself randomly. I tried turning off certain aspects of the program but that didn't work so I uninstalled it. I was so disappointed - it looked like a great value and maybe if I was a "computer person" who could tweak things, maybe it would have worked?
Response from webroot.comBy Community, December 9, 2019
I'm sorry to hear you've been having so many difficulties! This should definitely not be the case and I want to make sure we get this problem resolved for you. Please contact our support team at: https://www.webroot.com/us/en/support/home-contact
Thanks!
Thanks!
Written by a customer while visiting webroot.com
Customer Rating
5
Good antivirus
on December 4, 2019
Posted by: havenot
Good product but I am sick of getting the reminders a month after I have paid and updated Webroot. I renewed on Oct 31 and I am still getting reminders. Makes me want to get something else next year.
Written by a customer while visiting webroot.com
Customer Rating
4
Webroot
on December 9, 2019
Posted by: Dutchman124
This is the second one in two years so far so good.
Response from webroot.comBy Community, December 11, 2019
Thanks for your review and your two years of loyalty! Here's to many more years of being protected against the dangers of malware!
-Webroot community team
-Webroot community team
Written by a customer while visiting webroot.com
Customer Rating
4
So far so good
on December 10, 2019
Posted by: Tootall
You can’t tell it on or working
I hope it is
Came Recommend by our IT people
I hope it is
Came Recommend by our IT people
Response from webroot.comBy Community, December 11, 2019
I would say that the best antivirus solution is one that stays out of your way while you're protected. I can assure you that Webroot will continue keeping your computers protected even when you don't realize it!
-Webroot Community Team
-Webroot Community Team
Written by a customer while visiting webroot.com
Customer Rating
4
Works well
on December 10, 2019
Posted by: Skidoo
Works in the background with out a lot of interruptions
Written by a customer while visiting webroot.com
Customer Rating
2
have had no other than web root
on December 11, 2019
Posted by: Tinatim
Not happy keep getting a notice I have no renewed. I renewed it in October.
Response from webroot.comBy Community, December 18, 2019
This sounds like a glitch that our support team can resolve for you. Please reach out to them here: https://www.webroot.com/us/en/home/products/wsa-installer-download
Thanks!
Thanks!
Written by a customer while visiting webroot.com
Customer Rating
4
4 and a third Stars
on December 14, 2019
Posted by: toad6386
In the middle of another subscription, I bought Webroot out of frustration because the other product was too aggressive "protecting" me. So, I appreciate the way Webroot works: Good protection without a sacrifice of performance. I had to knock 2/3 stars off due to an almost daily notification that both Windows Defender and Webroot are off. They're not, and all research points to a bug between MS and Webroot. Each of course, claims innocence, or pending updates. Yes, it's quite simple to dismiss the notification, but one ongoing bug makes one believe another might be lurking, and the next one might not be so innocent.
I did NOT get the suite, due to my active subscription with the other product, and using this run as a test drive so to speak. At this point, I'm unsure if I'll upgrade when the other runs out. If the notification bug goes away, I probably will. If it doesn't... Who knows.
Response from webroot.comBy Community, December 18, 2019
This sounds like a glitch that I've heard of before. I'm fairly certain our support team knows how to resolve this. You can contact them here: https://www.webroot.com/us/en/support/home-contact
Give it a shot and hopefully we can get this resolved for you!
-Webroot Community Team
Give it a shot and hopefully we can get this resolved for you!
-Webroot Community Team
Written by a customer while visiting webroot.com