Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,315 Reviews)
Rating breakdown 5,315 reviews
5 Stars
3,755
4 Stars
661
3 Stars
276
2 Stars
152
1 Star
471
78%of customers recommend this product.
(
337 out of
433)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Great
on November 23, 2019
Posted by: Prof
Seems to be worth the cost. Thank you for protecting my computer.
Response from webroot.comBy Community, November 26, 2019
Hey there,
Thanks for the review! You are very welcome, haha! Glad you're having a nice experience using Webroot.
Regards,
Keenan - Community Specialist
Thanks for the review! You are very welcome, haha! Glad you're having a nice experience using Webroot.
Regards,
Keenan - Community Specialist
Written by a customer while visiting webroot.com
Customer Rating
5
It does what it claims to do.
on November 25, 2019
Posted by: Eddie B
You get what you pay for and in this case, that’s a great thing. Never had an issue that couldn’t be fixed after installing on my lap top and desk top. Only way it could get better is if it was free.
Response from webroot.comBy Community, November 26, 2019
Hey there,
Thanks so much for the positive review! I'm glad to hear that you've had a seamless experience using Webroot. Free would be nice, but we have to eat too, haha!
Cheers,
Keenan - Webroot community specialist
Thanks so much for the positive review! I'm glad to hear that you've had a seamless experience using Webroot. Free would be nice, but we have to eat too, haha!
Cheers,
Keenan - Webroot community specialist
Written by a customer while visiting webroot.com
Customer Rating
5
Best Antivirus I've Ever Had
on November 29, 2019
Posted by: Conmumma
Love Webroot. I've used it on several laptops, and it is the best Antivirus software I've ever used. I recommend it to everyone. Affordable and does the job!
Response from webroot.comBy Community, December 3, 2019
Happy to hear you're enjoying Webroot! We pride ourselves in being affordable, effective, and lightweight. Have a great day :)
Keenan - Webroot community specialist
Keenan - Webroot community specialist
Written by a customer while visiting webroot.com
Customer Rating
5
Much better than I had hoped
on November 30, 2019
Posted by: AlanD
Switched to Webroot Antivirus when I was unable to keep my previous product from downloading and upgrading when it felt like it. I also like the fact that I can tell Webroot to ignore all the self-written programs from my Applications partition so it doesn't scan them each time they run.
Response from webroot.comBy Community, December 3, 2019
Hey there,
Thanks for the positive and detailed review! We try to maintain our status as a very hands-off antivirus solution - sounds like you've found that to be true! If you ever need any help, please contact our Support team at: https://www.webroot.com/us/en/support/home-contact
Thanks,
Webroot community team
Thanks for the positive and detailed review! We try to maintain our status as a very hands-off antivirus solution - sounds like you've found that to be true! If you ever need any help, please contact our Support team at: https://www.webroot.com/us/en/support/home-contact
Thanks,
Webroot community team
Written by a customer while visiting webroot.com
Customer Rating
5
Great protection!
on December 1, 2019
Posted by: Janice G
Great protection! This software does what it advertises and does not slow my computer down.
Response from webroot.comBy Community, December 9, 2019
Thanks for your review! Webroot is by far the most lightweight antivirus solution on the market - no more RAM or CPU hogging to keep you protected. Glad you're finding that to be true!
Written by a customer while visiting webroot.com
Customer Rating
2
disappointed
on December 2, 2019
Posted by: thecorn
It was very easy to download, but unfortunately I started having issues with my laptop immediately. I was unable to print any sort of download, it would randomly close all of the tabs (and I wasn't able to recover them, had to re-look everything up), laptop would reboot itself randomly. I tried turning off certain aspects of the program but that didn't work so I uninstalled it. I was so disappointed - it looked like a great value and maybe if I was a "computer person" who could tweak things, maybe it would have worked?
Response from webroot.comBy Community, December 9, 2019
I'm sorry to hear you've been having so many difficulties! This should definitely not be the case and I want to make sure we get this problem resolved for you. Please contact our support team at: https://www.webroot.com/us/en/support/home-contact
Thanks!
Thanks!
Written by a customer while visiting webroot.com
Customer Rating
5
Good antivirus
on December 4, 2019
Posted by: havenot
Good product but I am sick of getting the reminders a month after I have paid and updated Webroot. I renewed on Oct 31 and I am still getting reminders. Makes me want to get something else next year.
Written by a customer while visiting webroot.com
Customer Rating
4
Webroot
on December 9, 2019
Posted by: Dutchman124
This is the second one in two years so far so good.
Response from webroot.comBy Community, December 11, 2019
Thanks for your review and your two years of loyalty! Here's to many more years of being protected against the dangers of malware!
-Webroot community team
-Webroot community team
Written by a customer while visiting webroot.com