Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,458 Reviews)
Rating breakdown 5,458 reviews
5 Stars
3,871
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
351 out of
451)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
It does what it promises
on March 7, 2020
Posted by: The Pooa
I finally got so fed up with Norton and their annoying popups that I searched for a different antivirus. Webroot was the highest rated, and reviews stated that it didn't interfere with your browsing. And the reviews were correct. It's been working silently in the background with no disruptions.
Response from webroot.comBy Community, March 9, 2020
Webroot is effective without annoying you with all of the pop-ups and messages you're used to seeing from other products! We just want you to feel safe, not frustrated!
Written by a customer while visiting webroot.com
Customer Rating
5
Excellent Protection
on March 8, 2020
Posted by: MLV7
I've only been using Webroot for a short time but I have to say that so far it's the best I've ever used. It starts quickly and keeps me protected. Not taking excessive time for scanning and hasn't caused any comparability problems so far. I highly recommend this software to everyone.
Response from webroot.comBy Community, March 9, 2020
Thanks so much for the positive review!
Written by a customer while visiting webroot.com
Customer Rating
5
I’m satisfied
on March 13, 2020
Posted by: Big P
Webroot has given me the security for my computer needs. Also the VPN for my tablet and phone.
Response from webroot.comBy Community, March 20, 2020
Glad you're feeling more secure with Webroot! Thanks for the review!
Written by a customer while visiting webroot.com
Customer Rating
5
Worry free internet
on March 14, 2020
Posted by: Kinno
I am a long time customer to this product and never failed me and my PC. I don't know if it's there if not for the green and lovely assurance dots. Thank you.
Response from webroot.comBy Community, March 20, 2020
Thanks so much for writing this review! I'm glad that you feel safer online with Webroot installed!
Written by a customer while visiting webroot.com
Customer Rating
1
Unhappy
on March 17, 2020
Posted by: BigDog2
Your automated process sucks. I had a hard time updating my computer this time. I kept getting emails stating my protection was expiring after I renewed your service. Now my subscription ends a year after the date I renewed your service instead of a year after my then current subscription ended. I have in years past renewed my subscription without problems. You need to fix this.
Response from webroot.comBy Community, March 20, 2020
Oh no! I'm sorry to hear you had some trouble during the renewal process! Please reach out to our support team so that we can help you out: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Good overall protection
on March 18, 2020
Posted by: DaveT56
I am very satisfied with the product. The price is fair and the footprint seems really small. This will not slow down your computer. No product is perfect, but this one seems to be well-rated for strong overall protection. I only wish the system check would include utilities to fix the weaknesses found in the system and not just a general duplicate and space cleaner.
Response from webroot.comBy Community, March 20, 2020
I'm glad you're enjoying your experience with Webroot so far! It is indeed super light on resources!
Written by a customer while visiting webroot.com
Customer Rating
1
Unhappy
on March 20, 2020
Posted by: OAKY
I have been on the computer for about 10 minutes now and I'm still waiting for WiFi security to reconnect.
Response from webroot.comBy Community, March 26, 2020
I'm sorry you're having trouble using the WiFi Security product! Please reach out to our support team for assistance: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection for years.
on March 23, 2020
Posted by: MayraS
My husband and I have been using Webroot for more than 5 years and we are extremely satisfied with the product.
Response from webroot.comBy Community, March 26, 2020
Wow - thank you for being loyal to Webroot for 5 years! I'm glad that you've gotten enough value to stay with us and be a strong advocate :)
Written by a customer while visiting webroot.com