Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,469 Reviews)
Rating breakdown 5,469 reviews
5 Stars
3,880
4 Stars
674
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
355 out of
455)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Protection without worry
on November 6, 2019
Posted by: Terryatrae
I installed the newest version recently and I have had no issues with the protection. In all the years I have used the product I have only had one item that required attention by WEBROOT.
Response from webroot.comBy Community, November 26, 2019
Hey there,
Protection without worry - love it! You should write our slogans, haha!
Glad you're having a good experience with Webroot - we appreciate your loyalty!
Keenan - Community Specialist
Protection without worry - love it! You should write our slogans, haha!
Glad you're having a good experience with Webroot - we appreciate your loyalty!
Keenan - Community Specialist
Written by a customer while visiting webroot.com
Customer Rating
3
have had no other than web root
on November 7, 2019
Posted by: Tinatim
I paid for my continuation with web root and keep getting the alert I need to renew now, Getting a little upset and may cancel and try to get my 53.02 back.
Response from webroot.comBy Community, November 26, 2019
Hey there,
I'm sorry to hear you're having difficulties renewing your subscription! Please contact us at: https://www.webroot.com/us/en/support/home-contact
We'll get you sorted out!
Regards,
Keenan - Community specialist
I'm sorry to hear you're having difficulties renewing your subscription! Please contact us at: https://www.webroot.com/us/en/support/home-contact
We'll get you sorted out!
Regards,
Keenan - Community specialist
Written by a customer while visiting webroot.com
Customer Rating
5
Best Antivirus experience so far.
on November 7, 2019
Posted by: Jani1
Non-intrusive and barely noticeable, just like It should be.
Response from webroot.comBy Community, November 26, 2019
Hey there,
Short and to the point - love it! You are correct - Antivirus should be in the background and give you peace of mind without bothering you. Cheers!
Keenan - Webroot Community Specialist
Short and to the point - love it! You are correct - Antivirus should be in the background and give you peace of mind without bothering you. Cheers!
Keenan - Webroot Community Specialist
Written by a customer while visiting webroot.com
Customer Rating
5
Good protection
on November 7, 2019
Posted by: Free Spirit
No problems found with program. Appears to do a good job.
Response from webroot.comBy Community, November 26, 2019
Hey there,
Thanks for the review! We try our best to make antivirus easy for you - glad you're having a good experience.
Regards,
Keenan - Community specialist
Thanks for the review! We try our best to make antivirus easy for you - glad you're having a good experience.
Regards,
Keenan - Community specialist
Written by a customer while visiting webroot.com
Customer Rating
5
2 years
on November 8, 2019
Posted by: Deanono1
have used webroot for 2 years.I have not had any trouble with their service. Great protection.
Response from webroot.comBy Community, November 26, 2019
Hey there,
Thanks for your two years of loyalty! We try our best over here at Webroot to make computer use secure and worry-free. If you ever have any difficulties, please contact us at: https://www.webroot.com/us/en/support/home-contact
Thanks!
Keenan - Community specialist
Thanks for your two years of loyalty! We try our best over here at Webroot to make computer use secure and worry-free. If you ever have any difficulties, please contact us at: https://www.webroot.com/us/en/support/home-contact
Thanks!
Keenan - Community specialist
Written by a customer while visiting webroot.com
Customer Rating
2
Doesn't work with Mac OS Catalina
on November 9, 2019
Posted by: Gahiker
Had the product for many years. No issues until the recent update for Mac OS Catalina. Really disappointed that the company was not prepared for the support the new operating system. Webroot should really provide additional months to current subscribers.
Response from webroot.comBy Community, November 26, 2019
Hey there,
We were indeed having issues with OS Catalina but those issues have now been solved. Please see this article: https://community.webroot.com/webroot-secureanywhere-for-macs-18/product-update-home-webroot-secureanywhere-macos-catalina-10-15-341016
If you're still having difficulties after following the instructions in that link, please contact our support team: https://www.webroot.com/us/en/support/home-contact
We were indeed having issues with OS Catalina but those issues have now been solved. Please see this article: https://community.webroot.com/webroot-secureanywhere-for-macs-18/product-update-home-webroot-secureanywhere-macos-catalina-10-15-341016
If you're still having difficulties after following the instructions in that link, please contact our support team: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Trust
on November 11, 2019
Posted by: paladin
I can trust webroot, had them many yrs!-*Thank-You!
Response from webroot.comBy Community, November 26, 2019
Hey there,
Thanks for your loyalty as a customer! We appreciate your trust and wish you many more virus-free years to come!
Cheers,
Keenan - Webroot community specialist
Thanks for your loyalty as a customer! We appreciate your trust and wish you many more virus-free years to come!
Cheers,
Keenan - Webroot community specialist
Written by a customer while visiting webroot.com
Customer Rating
5
Great product
on November 12, 2019
Posted by: Xays Gram
I have been using webroot for a few years. I don't know much about anti virus but I really don't have to Webroot takes care of everything. I haven't had ant issues since installing this product. It's wonderful when a product provides the service it has advertised it would. I am very satisfied with there service.
Response from webroot.comBy Community, November 26, 2019
Hey there,
Glad you're having an easy and worry-free experience using Webroot. We try our best to be the most user-friendly antivirus software available. Let us know if you ever have any difficulties at: https://www.webroot.com/us/en/support/home-contact
Thanks!
Keenan - Community specialist
Glad you're having an easy and worry-free experience using Webroot. We try our best to be the most user-friendly antivirus software available. Let us know if you ever have any difficulties at: https://www.webroot.com/us/en/support/home-contact
Thanks!
Keenan - Community specialist
Written by a customer while visiting webroot.com